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Desert Terrace Healthcare Center

⌖ Phoenix, AZ · Maricopa County
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Medicare overall rating 3 of 5 stars
Certified beds108
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)

About Desert Terrace Healthcare Center

Desert Terrace Healthcare Center is a 108-bed for-profit nursing home in Phoenix, AZ. Medicare rates it 3 out of 5 stars overall (average); the average in Arizona is 3.3. At its last full inspection (Sep 2025), inspectors found 8 problems, more than the Arizona average of 6.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 21 min a day with each resident, less than the Arizona average of 3 hr 59 min. About 55% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameDesert Terrace Healthcare Center
LocationMaricopa County, Arizona
Address2509 North 24th Street, Phoenix, AZ 85008 · Maricopa County
CMS provider number35014
Ownership typeFor-profit (corporation)
Operating companyThe Ensign Group · 343 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceAugust 1, 1972 (54 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating3 of 5Average
Health inspections2 of 5Below average
Quality measures5 of 5Much above average
Staffing3 of 5Average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 5 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Sep 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength

Things to ask about

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  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this
  • Health citations at last inspection8 (Sep 2025)Arizona average: 6.4. Most citations are minor and corrected within weeks.
    Worse than state average
  • Nurse staffing per resident3 hr 21 min a dayArizona average: 3 hr 59 min
    Worse than state average
  • Registered nurse time per resident33 min a dayArizona average: 42 min
    Worse than state average
  • Nursing staff turnover55% a yearArizona average: 45%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Arizona average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 3 of 5 (average)

  • Sent back to the hospital33.6%State average: 23.7%
    Worse than average
  • Needed an emergency room visit22.8%State average: 10.4%
    Worse than average
  • Newly given antipsychotic drugs0.5%State average: 1.2%
    Better than average

Physical therapist time: about 4 minutes per resident a day. That is less than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.7%State average: 2.1%
    Worse than average
  • Pressure sores (bedsores)3.5%State average: 4.4%
    About average
  • Given antipsychotic drugs11.2%State average: 10.6%
    About average

Source: Medicare (CMS) quality measures, compared with the Arizona average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Arizona, Medicaid pays for 58% of resident days at a typical home.

  • 76% Medicaid
  • 3% Medicare
  • 20% Private pay, insurance and other
Beds in use, on average85%Arizona typical: 81%
Cost of care per resident day$352Arizona typical: $396

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 3 stars now, down from 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 14 times.

Overall rating3★
Health inspections2★
Staffing3★
Quality of care5★
Nurse hours per resident per day3.3
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201953453.5
Jan 202033233.0
Jan 202132353.6
Jan 202232353.2
Jan 202332253.2
Jan 202433153.3
Feb 202543253.2
Feb 202644343.6
Sep 202632353.3

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.