Phoenix · 85014
Camelback Post Acute Care and Rehabilitation
4635 North 14th Street
Phoenix, AZ 85014
Desert Haven Care Center
⌖ Phoenix, AZ · Maricopa County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds115
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Desert Haven Care Center
Desert Haven Care Center is a 115-bed for-profit nursing home in Phoenix, AZ. Medicare rates it 1 out of 5 stars overall (much below average); the average in Arizona is 3.3. At its last full inspection (Sep 2025), inspectors found 11 problems, more than the Arizona average of 6.4. 2 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 5 hr 01 min a day with each resident, more than the Arizona average of 3 hr 59 min. Medicare fined it $67,818 in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameDesert Haven Care Center
LocationMaricopa County, Arizona
Phone(602) 956-8000
Address2645 East Thomas Road, Phoenix, AZ 85016 · Maricopa County
CMS provider number35062
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceFebruary 4, 1975 (51 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
1 strength and 5 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Nurse staffing per resident5 hr 01 min a dayArizona average: 3 hr 59 minStrength
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Serious health citations2 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Mar 2026 (within the past year). All 2 were later corrected.Ask about this
- Fines and penalties3 fines totaling $67,818Federal penalties from the last three years, most recently in Apr 2026 (within the past year). The national average is $30,972 per home.Ask about this
- Health citations at last inspection11 (Sep 2025)Arizona average: 6.4. Most citations are minor and corrected within weeks.Worse than state average
- Registered nurse time per resident26 min a dayArizona average: 42 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Arizona average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury1.9%State average: 2.1%About average
- Pressure sores (bedsores)6.2%State average: 4.4%Worse than average
- Given antipsychotic drugs37.2%State average: 10.6%Worse than average
Source: Medicare (CMS) quality measures, compared with the Arizona average. Lower is better for every rate shown.
Ratings over time
Its overall Medicare rating is 1 star now, the same as 1 star in January 2019. It has ranged from 1 to 3 stars and changed 10 times.
Overall rating1★
Health inspections1★
Staffing3★
Quality of care3★
Nurse hours per resident per day5.0
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 1 | 1 | 4 | 1 | 4.4 |
| Jan 2020 | 1 | 1 | 1 | 4 | – |
| Jan 2021 | 1 | 1 | – | 2 | – |
| Jan 2022 | 1 | 2 | 1 | 3 | 3.8 |
| Jan 2023 | 1 | 1 | 1 | 3 | 3.6 |
| Jan 2024 | 1 | 2 | 1 | 3 | 1.9 |
| Feb 2025 | 2 | 2 | 4 | 4 | 4.3 |
| Feb 2026 | 2 | 2 | 4 | 4 | 4.3 |
| Sep 2026 | 1 | 1 | 3 | 3 | 5.0 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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