Lacey · 98503
Lacey Post Acute & Rehabilitation
4524 Intelco Loop Se
Lacey, WA 98503
Crystal Cove Post Acute
⌖ Lacey, WA · Thurston County
No photos yet
Medicare overall ratingNot yet rated
Certified beds96
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Crystal Cove Post Acute
Crystal Cove Post Acute is a 96-bed for-profit nursing home in Lacey, WA. Medicare has not given it an overall star rating yet. It is a Medicare Special Focus Facility, a short list of homes with a history of serious problems that are inspected more often. At its last full inspection (Jan 2026), inspectors found 39 problems, more than the Washington average of 15.8. 2 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 46 min a day with each resident, less than the Washington average of 4 hr 22 min. About 70% of its nursing staff left in the past year. Medicare fined it $235,475 in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameCrystal Cove Post Acute
LocationThurston County, Washington
Phone(360) 491-1765
Address1505 Carpenter Road Se, Lacey, WA 98503 · Thurston County
CMS provider number505254
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 1, 1980 (46 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
7 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
Things to ask about
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- Special Focus FacilityYesMedicare lists this home among those with a history of serious quality problems and inspects it more often until it improves.Ask about this
- Serious health citations2 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jun 2026 (within the past year). All 2 were later corrected.Ask about this
- Fines and penalties4 fines totaling $235,475; 2 Medicare payment denialsFederal penalties from the last three years, most recently in Jun 2026 (within the past year). The national average is $30,972 per home.Ask about this
- Health citations at last inspection39 (Jan 2026)Washington average: 15.8. Most citations are minor and corrected within weeks.Worse than state average
- Nurse staffing per resident3 hr 46 min a dayWashington average: 4 hr 22 minWorse than state average
- Registered nurse time per resident39 min a dayWashington average: 56 minWorse than state average
- Nursing staff turnover70% a yearWashington average: 45%Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Washington average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital23.4%State average: 19.9%About average
- Needed an emergency room visit20.6%State average: 13.4%Worse than average
- Newly given antipsychotic drugs0.8%State average: 1.3%Better than average
Physical therapist time: about 0 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.8%State average: 2.6%About average
- Pressure sores (bedsores)9.3%State average: 4.3%Worse than average
- Given antipsychotic drugs12.4%State average: 15.1%About average
Source: Medicare (CMS) quality measures, compared with the Washington average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Washington, Medicaid pays for 62% of resident days at a typical home.
- 69% Medicaid
- 11% Medicare
- 20% Private pay, insurance and other
Beds in use, on average81%Washington typical: 75%
Cost of care per resident day$404Washington typical: $474
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 4 stars in January 2019. It has ranged from 1 to 4 stars and changed 4 times.
Overall rating1★
Health inspections1★
Staffing2★
Quality of care2★
Nurse hours per resident per day3.8
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 4 | 3 | 2 | 3.4 |
| Jan 2020 | 4 | 4 | 3 | 4 | 3.7 |
| Jan 2021 | 4 | 4 | – | 3 | – |
| Jan 2022 | 1 | 1 | 3 | 3 | 3.3 |
| Jan 2023 | 1 | 1 | 2 | 4 | 3.6 |
| Jan 2024 | 1 | 1 | 2 | 4 | 3.4 |
| Feb 2025 | 1 | 1 | 2 | 2 | 3.5 |
| Feb 2026 | 1 | 1 | 1 | 2 | 3.4 |
| Sep 2026 | – | – | – | – | 3.8 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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