Medford · 97504
Rogue Valley Manor
1200 Mira Mar Avenue
Medford, OR 97504
Hearthstone Nursing & Rehabilitation Center
⌖ Medford, OR · Jackson County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds87
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Hearthstone Nursing & Rehabilitation Center
Hearthstone Nursing & Rehabilitation Center is a 87-bed for-profit nursing home in Medford, OR. Medicare rates it 1 out of 5 stars overall (much below average); the average in Oregon is 3.1. At its last full inspection (May 2025), inspectors found 11 problems, close to the Oregon average of 9.2. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 24 min a day with each resident, less than the Oregon average of 5 hr 02 min. About 37% of its nursing staff left in the past year. Medicare fined it $230,522 in the last three years. Its quality ratings are similar for short-term rehab (3 of 5) and long-term care (4 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameHearthstone Nursing & Rehabilitation Center
LocationJackson County, Oregon
Phone(541) 779-4221
Address2901 E. Barnett Road, Medford, OR 97504 · Jackson County
CMS provider number385091
Ownership typeFor-profit (limited liability company)
Operating companyVolare Health · 16 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMarch 31, 1974 (52 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since May 2025.Strength
- Nursing staff turnover37% a yearOregon average: 47%Strength
About average
- Health citations at last inspection11 (May 2025)Oregon average: 9.2. Most citations are minor and corrected within weeks.About average
- Registered nurse time per resident40 min a dayOregon average: 43 minAbout average
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Fines and penalties3 fines totaling $230,522; 2 Medicare payment denialsFederal penalties from the last three years, most recently in May 2024 (about 2 years ago). The national average is $30,972 per home.Ask about this
- Nurse staffing per resident4 hr 24 min a dayOregon average: 5 hr 02 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Oregon average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital23.0%State average: 21.4%About average
- Needed an emergency room visit15.1%State average: 16.1%About average
- Newly given antipsychotic drugs1.1%State average: 1.4%About average
Physical therapist time: about 0 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury0.0%State average: 2.4%Better than average
- Pressure sores (bedsores)5.1%State average: 5.8%About average
- Given antipsychotic drugs5.6%State average: 13.9%Better than average
Source: Medicare (CMS) quality measures, compared with the Oregon average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Oregon, Medicaid pays for 61% of resident days at a typical home.
- 63% Medicaid
- 12% Medicare
- 25% Private pay, insurance and other
Beds in use, on average60%Oregon typical: 63%
Cost of care per resident day$781Oregon typical: $565
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 4 stars in January 2019. It has ranged from 1 to 4 stars and changed 10 times.
Overall rating1★
Health inspections1★
Staffing4★
Quality of care3★
Nurse hours per resident per day4.4
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 4 | 4 | 4 | 4.5 |
| Jan 2020 | 2 | 1 | 4 | 4 | 4.8 |
| Jan 2021 | 2 | 1 | 4 | 4 | 4.7 |
| Jan 2022 | 2 | 2 | 1 | 5 | 4.6 |
| Jan 2023 | 1 | 1 | 3 | 4 | 4.8 |
| Jan 2024 | 1 | 1 | 1 | 4 | 3.0 |
| Feb 2025 | – | – | – | – | 6.3 |
| Feb 2026 | 1 | 1 | 4 | 4 | 4.7 |
| Sep 2026 | 1 | 1 | 4 | 3 | 4.4 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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