Mcalester · 74501
Mcalester Nursing & Rehab
615 E Morris Ave
Mcalester, OK 74501
New Hope Retirement & Care Center
⌖ Mcalester, OK · Pittsburg County
No photos yet
Medicare overall rating 2 of 5 stars
Certified beds55
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (individual)
About New Hope Retirement & Care Center
New Hope Retirement & Care Center is a 55-bed for-profit nursing home in Mcalester, OK. Medicare rates it 2 out of 5 stars overall (below average); the average in Oklahoma is 2.7. At its last full inspection (Dec 2025), inspectors found 8 problems, more than the Oklahoma average of 6.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 00 min a day with each resident, about the same as the Oklahoma average of 3 hr 47 min. About 73% of its nursing staff left in the past year. Medicare fined it $7,371 in the last three years. Its quality ratings are similar for short-term rehab (3 of 5) and long-term care (2 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameNew Hope Retirement & Care Center
LocationPittsburg County, Oklahoma
Phone(918) 423-9095
Address1220 East Electric Blvd, Mcalester, OK 74501 · Pittsburg County
CMS provider number375384
Ownership typeFor-profit (individual)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMay 23, 2000 (26 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
1 strength and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Dec 2025.Strength
About average
- Nurse staffing per resident4 hr 00 min a dayOklahoma average: 3 hr 47 minAbout average
- Registered nurse time per resident22 min a dayOklahoma average: 20 minAbout average
Things to ask about
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- Fines and penalties1 fine totaling $7,371Federal penalties from the last three years, most recently in Jul 2024 (about 2 years ago). The national average is $30,972 per home.Worth asking about
- Health citations at last inspection8 (Dec 2025)Oklahoma average: 6.4. Most citations are minor and corrected within weeks.Worse than state average
- Nursing staff turnover73% a yearOklahoma average: 56%Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Oklahoma average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Newly given antipsychotic drugs0.0%State average: 1.8%Better than average
Physical therapist time: about 1 minute per resident a day. That is less than the state average of 1 minute. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury8.1%State average: 4.7%Worse than average
- Pressure sores (bedsores)5.0%State average: 4.7%About average
- Given antipsychotic drugs11.0%State average: 17.5%Better than average
- Hospital stays per 1,000 resident days2.3State average: 2.3About average
Source: Medicare (CMS) quality measures, compared with the Oklahoma average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Oklahoma, Medicaid pays for 77% of resident days at a typical home.
- 74% Medicaid
- 14% Medicare
- 12% Private pay, insurance and other
Beds in use, on average59%Oklahoma typical: 62%
Cost of care per resident day$256Oklahoma typical: $262
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, the same as 2 stars in January 2019. It has ranged from 1 to 4 stars and changed 14 times.
Overall rating2★
Health inspections2★
Staffing4★
Quality of care2★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 2 | 4 | 1 | 1 | – |
| Jan 2020 | 2 | 3 | 1 | 3 | – |
| Jan 2021 | 3 | 3 | – | 4 | – |
| Jan 2022 | 2 | 3 | 1 | 4 | – |
| Jan 2023 | 3 | 4 | 1 | 3 | – |
| Jan 2024 | 4 | 4 | 4 | 2 | 4.8 |
| Feb 2025 | 3 | 3 | 4 | 2 | 4.4 |
| Feb 2026 | 2 | 2 | 4 | 2 | 3.9 |
| Sep 2026 | 2 | 2 | 4 | 2 | 4.0 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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