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The Laurels of West Columbus

⌖ Columbus, OH · Franklin County
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Medicare overall rating 1 of 5 stars
Certified beds97
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (individual)

About The Laurels of West Columbus

The Laurels of West Columbus is a 97-bed for-profit nursing home in Columbus, OH. Medicare rates it 1 out of 5 stars overall (much below average); the average in Ohio is 3.2. At its last full inspection (Jun 2025), inspectors found 30 problems, more than the Ohio average of 10.5. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 40 min a day with each resident, about the same as the Ohio average of 3 hr 41 min. About 61% of its nursing staff left in the past year. Medicare fined it $17,345 in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameLaurels Of West Columbus, The
LocationFranklin County, Ohio
Address441 Norton Road, Columbus, OH 43228 · Franklin County
CMS provider number366481
Ownership typeFor-profit (individual)
Operating companyCiena Healthcare/Laurel Health Care · 81 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 25, 2021 (5 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating1 of 5Much below average
Health inspections1 of 5Much below average
Quality measures4 of 5Above average
Staffing1 of 5Much below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

6 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.

About average

  • Nurse staffing per resident3 hr 40 min a dayOhio average: 3 hr 41 min
    About average

Things to ask about

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  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this
  • Serious health citations1 for immediate jeopardyCitations where inspectors found residents were harmed or put in immediate danger, most recently in Sep 2025 (about 1 year ago). All 1 were later corrected.
    Ask about this
  • Fines and penalties1 fine totaling $17,345Federal penalties from the last three years, most recently in Sep 2025 (about 1 year ago). The national average is $30,972 per home.
    Worth asking about
  • Health citations at last inspection30 (Jun 2025)Ohio average: 10.5. Most citations are minor and corrected within weeks.
    Worse than state average
  • Registered nurse time per resident28 min a dayOhio average: 38 min
    Worse than state average
  • Nursing staff turnover61% a yearOhio average: 49%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Ohio average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 3 of 5 (average)

  • Sent back to the hospital27.6%State average: 24.9%
    About average
  • Needed an emergency room visit10.9%State average: 12.9%
    About average
  • Newly given antipsychotic drugs1.9%State average: 1.2%
    Worse than average

Physical therapist time: about 3 minutes per resident a day. That is about the same as the state average of 3 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury4.4%State average: 3.2%
    Worse than average
  • Pressure sores (bedsores)3.5%State average: 3.4%
    About average
  • Given antipsychotic drugs11.8%State average: 8.8%
    Worse than average

Source: Medicare (CMS) quality measures, compared with the Ohio average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Ohio, Medicaid pays for 48% of resident days at a typical home.

  • 60% Medicaid
  • 8% Medicare
  • 32% Private pay, insurance and other
Beds in use, on average92%Ohio typical: 85%
Cost of care per resident day$377Ohio typical: $331

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 1 star now, the same as 1 star in April 2023. It has ranged from 1 to 3 stars and changed 8 times.

Overall rating1★
Health inspections1★
Staffing1★
Quality of care4★
Nurse hours per resident per day3.7
2023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Apr 202312133.4
Jan 202422233.7
Feb 202522243.8
Feb 202611143.6
Sep 202611143.7

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.