Monsey · 10952
Northern Metropolitan Res Health Care Facility
225 Maple Avenue
Monsey, NY 10952
The Willows at Ramapo Rehab and Nursing Center
⌖ Suffern, NY · Rockland County
No photos yet
Medicare overall rating 3 of 5 stars
Certified beds203
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)
About The Willows at Ramapo Rehab and Nursing Center
The Willows at Ramapo Rehab and Nursing Center is a 203-bed for-profit nursing home in Suffern, NY. Medicare rates it 3 out of 5 stars overall (average); the average in New York is 3.0. At its last full inspection (Mar 2026), inspectors found 9 problems, close to the New York average of 8.1. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 15 min a day with each resident, less than the New York average of 3 hr 38 min. About 28% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (5 of 5) and long-term care (5 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameThe Willows At Ramapo Rehab And Nursing Center
LocationRockland County, New York
Phone(845) 357-1230
Address30 Cragmere Road, Suffern, NY 10901 · Rockland County
CMS provider number335148
Ownership typeFor-profit (corporation)
Operating companyCareRite Centers · 34 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1967 (59 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.
Strengths
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Nursing staff turnover28% a yearNew York average: 40%Strength
About average
- Health citations at last inspection9 (Mar 2026)New York average: 8.1. Most citations are minor and corrected within weeks.About average
Things to ask about
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- Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Oct 2025 (about 1 year ago). All 1 were later corrected.Ask about this
- Nurse staffing per resident3 hr 15 min a dayNew York average: 3 hr 38 minWorse than state average
- Registered nurse time per resident24 min a dayNew York average: 43 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital16.0%State average: 20.6%Better than average
- Needed an emergency room visit10.8%State average: 9.6%About average
- Newly given antipsychotic drugs1.5%State average: 1.2%Worse than average
Physical therapist time: about 7 minutes per resident a day. That is about the same as the state average of 7 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury3.3%State average: 3.1%About average
- Pressure sores (bedsores)5.1%State average: 6.5%Better than average
- Given antipsychotic drugs6.8%State average: 13.7%Better than average
- Hospital stays per 1,000 resident days1.4State average: 1.7About average
Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In New York, Medicaid pays for 64% of resident days at a typical home.
- 57% Medicaid
- 23% Medicare
- 20% Private pay, insurance and other
Beds in use, on average92%New York typical: 92%
Cost of care per resident day$489New York typical: $432
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 3 stars now, up from 2 stars in January 2019. It has ranged from 2 to 4 stars and changed 15 times.
Overall rating3★
Health inspections2★
Staffing2★
Quality of care5★
Nurse hours per resident per day3.2
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 2 | 3 | 1 | 4 | 3.4 |
| Jan 2020 | 2 | 3 | 1 | 4 | 3.3 |
| Jan 2021 | 3 | 3 | 1 | 5 | 3.7 |
| Jan 2022 | 4 | 3 | 2 | 5 | 3.6 |
| Jan 2023 | 4 | 3 | 2 | 5 | 3.3 |
| Jan 2024 | 4 | 3 | 2 | 5 | 3.4 |
| Feb 2025 | 4 | 3 | 2 | 5 | 3.2 |
| Feb 2026 | 3 | 2 | 2 | 5 | 3.2 |
| Sep 2026 | 3 | 2 | 2 | 5 | 3.2 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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