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St. Ann's Community

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⌖ Rochester, NY · Monroe County
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Medicare overall rating 4 of 5 stars
Certified beds470
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (other)

About St. Ann's Community

St. Ann's Community is a 470-bed nonprofit nursing home in Rochester, NY. Medicare rates it 4 out of 5 stars overall (above average); the average in New York is 3.0. At its last full inspection (Apr 2024), inspectors found 3 problems, fewer than the New York average of 8.1. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 59 min a day with each resident, about the same as the New York average of 3 hr 38 min. About 39% of its nursing staff left in the past year. Medicare fined it $51,301 in the last three years. Its quality ratings are stronger for short-term rehab than for long-term care.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameSt. Ann\'s Community
LocationMonroe County, New York
Address1500 Portland Avenue, Rochester, NY 14621 · Monroe County
CMS provider number335081
Ownership typeNon-profit (other)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1967 (59 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating4 of 5Above average
Health inspections4 of 5Above average
Quality measures4 of 5Above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Apr 2024.
    Strength
  • Health citations at last inspection3 (Apr 2024)New York average: 8.1. Most citations are minor and corrected within weeks.
    Strength

About average

  • Nurse staffing per resident3 hr 59 min a dayNew York average: 3 hr 38 min
    About average
  • Nursing staff turnover39% a yearNew York average: 40%
    About average

Things to ask about

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  • Fines and penalties1 fine totaling $51,301Federal penalties from the last three years, most recently in Jan 2025 (about 1 year ago). The national average is $30,972 per home.
    Ask about this
  • Registered nurse time per resident28 min a dayNew York average: 43 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital13.0%State average: 20.6%
    Better than average
  • Needed an emergency room visit4.9%State average: 9.6%
    Better than average
  • Newly given antipsychotic drugs0.3%State average: 1.2%
    Better than average

Physical therapist time: about 4 minutes per resident a day. That is less than the state average of 7 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 3 of 5 (average)

  • Falls with a major injury5.6%State average: 3.1%
    Worse than average
  • Pressure sores (bedsores)6.5%State average: 6.5%
    About average
  • Given antipsychotic drugs14.7%State average: 13.7%
    About average
  • Hospital stays per 1,000 resident days1.6State average: 1.7
    About average

Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In New York, Medicaid pays for 64% of resident days at a typical home.

  • 61% Medicaid
  • 4% Medicare
  • 35% Private pay, insurance and other
Beds in use, on average97%New York typical: 92%
Cost of care per resident day$538New York typical: $432

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 4 stars now, up from 3 stars in January 2019. It has ranged from 2 to 5 stars and changed 8 times.

Overall rating4★
Health inspections4★
Staffing4★
Quality of care4★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201932353.9
Jan 202032253.1
Jan 202143253.0
Jan 202223133.0
Jan 202333445.3
Jan 202433444.9
Feb 202544443.9
Feb 202644443.8
Sep 202644444.0

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.