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Alice Hyde Medical Center

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⌖ Malone, NY · Franklin County
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Medicare overall rating 2 of 5 stars
Certified beds135
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (other)

About Alice Hyde Medical Center

Alice Hyde Medical Center is a 135-bed nonprofit nursing home in Malone, NY. Medicare rates it 2 out of 5 stars overall (below average); the average in New York is 3.0. At its last full inspection (Dec 2025), inspectors found 7 problems, close to the New York average of 8.1. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 40 min a day with each resident, about the same as the New York average of 3 hr 38 min. About 57% of its nursing staff left in the past year. Medicare fined it $50,050 in the last three years. Its quality ratings are stronger for short-term rehab than for long-term care.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameAlice Hyde Medical Center
LocationFranklin County, New York
Address45 Sixth Street, Malone, NY 12953 · Franklin County
CMS provider number335127
Ownership typeNon-profit (other)
Operating companyUniversity of Vermont Health Network · 3 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1967 (59 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections2 of 5Below average
Quality measures4 of 5Above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

4 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

About average

  • Health citations at last inspection7 (Dec 2025)New York average: 8.1. Most citations are minor and corrected within weeks.
    About average
  • Nurse staffing per resident3 hr 40 min a dayNew York average: 3 hr 38 min
    About average
  • Registered nurse time per resident39 min a dayNew York average: 43 min
    About average

Things to ask about

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  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this
  • Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Mar 2026 (within the past year). All 1 were later corrected.
    Ask about this
  • Fines and penalties1 fine totaling $50,050Federal penalties from the last three years, most recently in Mar 2026 (within the past year). The national average is $30,972 per home.
    Ask about this
  • Nursing staff turnover57% a yearNew York average: 40%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital0.0%State average: 20.6%
    Better than average
  • Needed an emergency room visit0.0%State average: 9.6%
    Better than average
  • Newly given antipsychotic drugs0.0%State average: 1.2%
    Better than average

Physical therapist time: about 6 minutes per resident a day. That is about the same as the state average of 7 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 3 of 5 (average)

  • Falls with a major injury2.3%State average: 3.1%
    Better than average
  • Pressure sores (bedsores)9.1%State average: 6.5%
    Worse than average
  • Given antipsychotic drugs26.3%State average: 13.7%
    Worse than average
  • Hospital stays per 1,000 resident days1.0State average: 1.7
    Better than average

Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.

Ratings over time

Its overall Medicare rating is 2 stars now, the same as 2 stars in January 2019. It has ranged from 1 to 3 stars and changed 13 times.

Overall rating2★
Health inspections2★
Staffing4★
Quality of care4★
Nurse hours per resident per day3.7
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201921424.1
Jan 202022333.9
Jan 202132433.7
Jan 202211343.1
Jan 202332453.8
Jan 202421453.8
Feb 202522243.8
Feb 202622443.8
Sep 202622443.7

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.