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Complete Care at Harborage

⌖ North Bergen, NJ · Hudson County
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Medicare overall rating 2 of 5 stars
Certified beds247
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Complete Care at Harborage

Complete Care at Harborage is a 247-bed for-profit nursing home in North Bergen, NJ. Medicare rates it 2 out of 5 stars overall (below average); the average in New Jersey is 3.3. At its last full inspection (May 2026), inspectors found 28 problems, more than the New Jersey average of 8.6. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 29 min a day with each resident, about the same as the New Jersey average of 3 hr 51 min. About 40% of its nursing staff left in the past year. Medicare fined it $27,378 in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameComplete Care At Harborage LLC
LocationHudson County, New Jersey
Address7600 River Rd, North Bergen, NJ 07047 · Hudson County
CMS provider number315307
Ownership typeFor-profit (limited liability company)
Operating companyComplete Care · 85 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceOctober 2, 1991 (34 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections1 of 5Much below average
Quality measures5 of 5Much above average
Staffing3 of 5Average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

1 strength and 4 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Registered nurse time per resident46 min a dayNew Jersey average: 41 min
    Strength

About average

  • Nurse staffing per resident3 hr 29 min a dayNew Jersey average: 3 hr 51 min
    About average
  • Nursing staff turnover40% a yearNew Jersey average: 40%
    About average

Things to ask about

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  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this
  • Serious health citations1 for immediate jeopardyCitations where inspectors found residents were harmed or put in immediate danger, most recently in May 2026 (within the past year).
    Ask about this
  • Fines and penalties1 fine totaling $27,378Federal penalties from the last three years, most recently in May 2026 (within the past year). The national average is $30,972 per home.
    Worth asking about
  • Health citations at last inspection28 (May 2026)New Jersey average: 8.6. Most citations are minor and corrected within weeks.
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New Jersey average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital23.0%State average: 24.9%
    About average
  • Needed an emergency room visit10.1%State average: 8.1%
    Worse than average
  • Newly given antipsychotic drugs0.6%State average: 1.2%
    Better than average

Physical therapist time: about 4 minutes per resident a day. That is less than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.0%State average: 2.3%
    About average
  • Pressure sores (bedsores)4.2%State average: 5.4%
    Better than average
  • Given antipsychotic drugs11.3%State average: 12.7%
    About average
  • Hospital stays per 1,000 resident days2.1State average: 2.1
    About average

Source: Medicare (CMS) quality measures, compared with the New Jersey average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In New Jersey, Medicaid pays for 64% of resident days at a typical home.

  • 69% Medicaid
  • 12% Medicare
  • 19% Private pay, insurance and other
Beds in use, on average85%New Jersey typical: 83%
Cost of care per resident day$389New Jersey typical: $391

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 16 times.

Overall rating2★
Health inspections1★
Staffing3★
Quality of care5★
Nurse hours per resident per day3.5
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201954353.4
Jan 202043353.7
Jan 202153455.5
Jan 202243353.6
Jan 202333444.3
Jan 20242314–
Feb 202533344.2
Feb 202654253.5
Sep 202621353.5

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.