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White Oak Manor - Burlington

⌖ Burlington, NC · Alamance County
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Medicare overall rating 2 of 5 stars
Certified beds160
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)

About White Oak Manor - Burlington

White Oak Manor - Burlington is a 160-bed for-profit nursing home in Burlington, NC. Medicare rates it 2 out of 5 stars overall (below average); the average in North Carolina is 2.9. At its last full inspection (Nov 2025), inspectors found 3 problems, fewer than the North Carolina average of 4.7. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 58 min a day with each resident, about the same as the North Carolina average of 3 hr 51 min. About 49% of its nursing staff left in the past year. Medicare fined it $137,472 in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameWhite Oak Manor - Burlington
LocationAlamance County, North Carolina
Address323 Baldwin Road, Burlington, NC 27217 · Alamance County
CMS provider number345301
Ownership typeFor-profit (corporation)
Operating companyNational Healthcare Corporation · 71 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 27, 1989 (37 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections1 of 5Much below average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Nov 2025.
    Strength
  • Health citations at last inspection3 (Nov 2025)North Carolina average: 4.7. Most citations are minor and corrected within weeks.
    Strength

About average

  • Nurse staffing per resident3 hr 58 min a dayNorth Carolina average: 3 hr 51 min
    About average
  • Nursing staff turnover49% a yearNorth Carolina average: 49%
    About average

Things to ask about

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  • Fines and penalties2 fines totaling $137,472; 1 Medicare payment denialFederal penalties from the last three years, most recently in Mar 2025 (about 1 year ago). The national average is $30,972 per home.
    Ask about this
  • Registered nurse time per resident29 min a dayNorth Carolina average: 37 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the North Carolina average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare has not rated this part of the home’s care.

  • Newly given antipsychotic drugs1.3%State average: 1.4%
    About average

Physical therapist time: about 2 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.0%State average: 3.5%
    Better than average
  • Pressure sores (bedsores)5.6%State average: 5.5%
    About average
  • Given antipsychotic drugs9.9%State average: 14.0%
    Better than average
  • Hospital stays per 1,000 resident days0.9State average: 1.8
    Better than average

Source: Medicare (CMS) quality measures, compared with the North Carolina average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In North Carolina, Medicaid pays for 64% of resident days at a typical home.

  • 51% Medicaid
  • 2% Medicare
  • 47% Private pay, insurance and other
Beds in use, on average75%North Carolina typical: 82%
Cost of care per resident day$300North Carolina typical: $346

Shares of resident days, from the home’s Medicare cost report for the year ending September 2023. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 10 times.

Overall rating2★
Health inspections1★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201954353.9
Jan 202033344.2
Jan 202132435.3
Jan 202222344.3
Jan 202333243.7
Jan 202433333.9
Feb 202522224.0
Feb 202611444.1
Sep 202621454.0

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.