Pinehurst · 28374
Pinehurst Healthcare & Rehabilitation Center
300 Blake Boulevard
Pinehurst, NC 28374
Inn at Quail Haven Village
⌖ Pinehurst, NC · Moore County
No photos yet
Medicare overall rating 4 of 5 stars
Certified beds35
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Inn at Quail Haven Village
Inn at Quail Haven Village is a 35-bed for-profit nursing home in Pinehurst, NC. Medicare rates it 4 out of 5 stars overall (above average); the average in North Carolina is 2.9. At its last full inspection (Jun 2025), inspectors found 4 problems, close to the North Carolina average of 4.7. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 55 min a day with each resident, about the same as the North Carolina average of 3 hr 51 min. About 37% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (2 of 5) and long-term care (2 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameInn At Quail Haven Village
LocationMoore County, North Carolina
Phone(910) 295-2294
Address155 Blake Boulevard, Pinehurst, NC 28374 · Moore County
CMS provider number345518
Ownership typeFor-profit (limited liability company)
Operating companyLiberty Senior Living · 37 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceSeptember 12, 2002 (24 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
3 strengths in Medicare's inspection, fine and staffing records for this home. 4 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jun 2025.Strength
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Nursing staff turnover37% a yearNorth Carolina average: 49%Strength
About average
- Health citations at last inspection4 (Jun 2025)North Carolina average: 4.7. Most citations are minor and corrected within weeks.About average
- Nurse staffing per resident3 hr 55 min a dayNorth Carolina average: 3 hr 51 minAbout average
- Registered nurse time per resident34 min a dayNorth Carolina average: 37 minAbout average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the North Carolina average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital30.7%State average: 22.9%Worse than average
- Needed an emergency room visit11.0%State average: 12.9%About average
- Newly given antipsychotic drugs1.5%State average: 1.4%About average
Physical therapist time: about 5 minutes per resident a day. That is about the same as the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury6.6%State average: 3.5%Worse than average
- Pressure sores (bedsores)3.5%State average: 5.5%Better than average
- Given antipsychotic drugs28.6%State average: 14.0%Worse than average
- Hospital stays per 1,000 resident days2.2State average: 1.8Worse than average
Source: Medicare (CMS) quality measures, compared with the North Carolina average. Lower is better for every rate shown.
Who pays, and how full it is
Residents’ care here is paid by a mix of Medicaid, Medicare and private pay. In North Carolina, Medicaid pays for 64% of resident days at a typical home.
- 41% Medicaid
- 20% Medicare
- 39% Private pay, insurance and other
Beds in use, on average80%North Carolina typical: 82%
Cost of care per resident day$397North Carolina typical: $346
Shares of resident days, from the home’s Medicare cost report for the year ending September 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 4 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 14 times.
Overall rating4★
Health inspections4★
Staffing4★
Quality of care2★
Nurse hours per resident per day3.9
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 4 | 4 | 5 | 5.2 |
| Jan 2020 | 4 | 3 | 4 | 4 | 5.3 |
| Jan 2021 | 3 | 3 | 3 | 4 | 4.7 |
| Jan 2022 | 2 | 2 | 3 | 3 | 4.2 |
| Jan 2023 | 2 | 2 | 4 | 3 | 4.2 |
| Jan 2024 | 2 | 2 | 3 | 4 | 4.1 |
| Feb 2025 | 3 | 3 | 4 | 2 | 4.1 |
| Feb 2026 | 2 | 2 | 4 | 2 | 4.2 |
| Sep 2026 | 4 | 4 | 4 | 2 | 3.9 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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