Saint Charles · 63301
Windsor Estates of St Charles
2150 West Randolph Street
Saint Charles, MO 63301
Nhc Healthcare, St Charles
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⌖ Saint Charles, MO · St. Charles County
No photos yet
Medicare overall rating 4 of 5 stars
Certified beds120
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)
About Nhc Healthcare, St Charles
Nhc Healthcare, St Charles is a 120-bed for-profit nursing home in Saint Charles, MO. Medicare rates it 4 out of 5 stars overall (above average); the average in Missouri is 2.5. At its last full inspection (Jun 2024), inspectors found 3 problems, fewer than the Missouri average of 11.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 20 min a day with each resident, about the same as the Missouri average of 3 hr 26 min. About 59% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameNhc Healthcare, St Charles
LocationSt. Charles County, Missouri
Phone(636) 946-8887
Address35 Sugar Maple Lane, Saint Charles, MO 63303 · St. Charles County
CMS provider number265166
Ownership typeFor-profit (corporation)
Operating companyNational Healthcare Corporation · 71 homes
Investors reported to MedicareReal estate investment trust (REIT): National Health Investors What this means
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 15, 1982 (44 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
4 strengths and nothing that stands out as a concern in Medicare's inspection, fine and staffing records for this home.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jun 2024.Strength
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection3 (Jun 2024)Missouri average: 11.4. Most citations are minor and corrected within weeks.Strength
- Registered nurse time per resident41 min a dayMissouri average: 28 minStrength
About average
- Nurse staffing per resident3 hr 20 min a dayMissouri average: 3 hr 26 minAbout average
- Nursing staff turnover59% a yearMissouri average: 56%About average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Missouri average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital22.1%State average: 26.0%About average
- Needed an emergency room visit10.2%State average: 13.7%Better than average
- Newly given antipsychotic drugs0.8%State average: 2.2%Better than average
Physical therapist time: about 1 minute per resident a day. That is less than the state average of 2 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury1.6%State average: 4.1%Better than average
- Pressure sores (bedsores)1.4%State average: 4.5%Better than average
- Given antipsychotic drugs9.2%State average: 23.5%Better than average
- Hospital stays per 1,000 resident days2.4State average: 2.1About average
Source: Medicare (CMS) quality measures, compared with the Missouri average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Missouri, Medicaid pays for 65% of resident days at a typical home.
- 62% Medicaid
- 2% Medicare
- 35% Private pay, insurance and other
Beds in use, on average75%Missouri typical: 71%
Cost of care per resident day$293Missouri typical: $254
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 4 stars now, the same as 4 stars in January 2019. It has ranged from 2 to 5 stars and changed 15 times.
Overall rating4★
Health inspections4★
Staffing4★
Quality of care4★
Nurse hours per resident per day3.3
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 3 | 3 | 5 | 3.3 |
| Jan 2020 | 3 | 3 | 3 | 4 | 3.5 |
| Jan 2021 | 2 | 2 | 2 | 4 | 3.4 |
| Jan 2022 | 3 | 3 | 2 | 3 | 3.2 |
| Jan 2023 | 3 | 2 | 3 | 5 | 3.3 |
| Jan 2024 | 2 | 2 | 2 | 3 | 3.6 |
| Feb 2025 | 4 | 4 | 3 | 4 | 3.2 |
| Feb 2026 | 5 | 4 | 3 | 5 | 3.3 |
| Sep 2026 | 4 | 4 | 4 | 4 | 3.3 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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