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Palolo Chinese Home

⌖ Honolulu, HI · Honolulu County
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Medicare overall rating 2 of 5 stars
Certified beds113
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)

About Palolo Chinese Home

Palolo Chinese Home is a 113-bed for-profit nursing home in Honolulu, HI. Medicare rates it 2 out of 5 stars overall (below average); the average in Hawaii is 3.7. At its last full inspection (May 2025), inspectors found 21 problems, more than the Hawaii average of 9.5. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 4 hr 08 min a day with each resident, less than the Hawaii average of 4 hr 58 min. About 49% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility namePalolo Chinese Home
LocationHonolulu County, Hawaii
Address2459 10th Avenue, Honolulu, HI 96816 · Honolulu County
CMS provider number125059
Ownership typeFor-profit (corporation)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJune 13, 2008 (18 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections2 of 5Below average
Quality measures4 of 5Above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

1 strength and 5 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength

Things to ask about

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  • Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Sep 2025 (about 1 year ago). All 1 were later corrected.
    Ask about this
  • Health citations at last inspection21 (May 2025)Hawaii average: 9.5. Most citations are minor and corrected within weeks.
    Worse than state average
  • Nurse staffing per resident4 hr 08 min a dayHawaii average: 4 hr 58 min
    Worse than state average
  • Registered nurse time per resident1 hr 21 min a dayHawaii average: 1 hr 45 min
    Worse than state average
  • Nursing staff turnover49% a yearHawaii average: 36%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Hawaii average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital22.2%State average: 19.4%
    About average
  • Needed an emergency room visit2.7%State average: 10.3%
    Better than average
  • Newly given antipsychotic drugs0.9%State average: 1.4%
    Better than average

Physical therapist time: about 1 minute per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.9%State average: 1.9%
    Worse than average
  • Pressure sores (bedsores)3.0%State average: 3.4%
    About average
  • Given antipsychotic drugs4.8%State average: 11.9%
    Better than average
  • Hospital stays per 1,000 resident days1.4State average: 1.1
    Worse than average

Source: Medicare (CMS) quality measures, compared with the Hawaii average. Lower is better for every rate shown.

Who pays, and how full it is

Many residents here pay privately or through insurance. In Hawaii, Medicaid pays for 62% of resident days at a typical home.

  • 33% Medicaid
  • 5% Medicare
  • 62% Private pay, insurance and other
Beds in use, on average82%Hawaii typical: 82%
Cost of care per resident day$564Hawaii typical: $564

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 13 times.

Overall rating2★
Health inspections2★
Staffing4★
Quality of care4★
Nurse hours per resident per day4.1
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201955554.5
Jan 202054554.4
Jan 202154554.6
Jan 202242554.7
Jan 202321454.6
Jan 202421454.7
Feb 202543544.5
Feb 202622444.3
Sep 202622444.1

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.