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Vivo Healthcare Winter Haven

⌖ Winter Haven, FL · Polk County
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Medicare overall rating 1 of 5 stars
Certified beds120
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (individual)

About Vivo Healthcare Winter Haven

Vivo Healthcare Winter Haven is a 120-bed for-profit nursing home in Winter Haven, FL. Medicare rates it 1 out of 5 stars overall (much below average); the average in Florida is 3.3. At its last full inspection (Apr 2025), inspectors found 21 problems, more than the Florida average of 7.1. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 17 min a day with each resident, less than the Florida average of 3 hr 49 min. It has had no federal fines in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameVivo Healthcare Winter Haven
LocationPolk County, Florida
Address2701 Lake Alfred Rd, Winter Haven, FL 33881 · Polk County
CMS provider number105998
Ownership typeFor-profit (individual)
Operating companyVivo Healthcare · 12 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceOctober 2, 1998 (27 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating1 of 5Much below average
Health inspections1 of 5Much below average
Quality measures3 of 5Average
Staffing1 of 5Much below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Apr 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength

Things to ask about

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  • Health citations at last inspection21 (Apr 2025)Florida average: 7.1. Most citations are minor and corrected within weeks.
    Worse than state average
  • Nurse staffing per resident3 hr 17 min a dayFlorida average: 3 hr 49 min
    Worse than state average
  • Registered nurse time per resident22 min a dayFlorida average: 44 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Florida average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 1 of 5 (much below average)

  • Sent back to the hospital35.7%State average: 26.1%
    Worse than average
  • Needed an emergency room visit4.2%State average: 9.1%
    Better than average
  • Newly given antipsychotic drugs0.7%State average: 1.5%
    Better than average

Physical therapist time: about 10 minutes per resident a day. That is more than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury3.3%State average: 2.5%
    Worse than average
  • Pressure sores (bedsores)6.0%State average: 4.5%
    Worse than average
  • Given antipsychotic drugs7.8%State average: 8.6%
    About average
  • Hospital stays per 1,000 resident days2.0State average: 2.1
    About average

Source: Medicare (CMS) quality measures, compared with the Florida average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Florida, Medicaid pays for 61% of resident days at a typical home.

  • 63% Medicaid
  • 12% Medicare
  • 25% Private pay, insurance and other
Beds in use, on average85%Florida typical: 91%
Cost of care per resident day$324Florida typical: $351

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 1 star now, the same as 1 star in January 2019. It has ranged from 1 to 3 stars and changed 9 times.

Overall rating1★
Health inspections1★
Staffing1★
Quality of care3★
Nurse hours per resident per day3.3
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201911343.9
Jan 202011324.1
Jan 202111334.0
Jan 202211133.7
Jan 202321253.5
Jan 202421253.3
Feb 2025121–3.2
Feb 202611143.5
Sep 202611133.3

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.