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Providence Holy Cross Med Center D/p SNF

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⌖ Mission Hills, CA · Los Angeles County
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Medicare overall rating 1 of 5 stars
Certified beds48
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (corporation)

About Providence Holy Cross Med Center D/p SNF

Providence Holy Cross Med Center D/p SNF is a 48-bed nonprofit nursing home in Mission Hills, CA. Medicare rates it 1 out of 5 stars overall (much below average); the average in California is 3.2. At its last full inspection (Mar 2026), inspectors found 13 problems, close to the California average of 15.6. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 9 hr 55 min a day with each resident, more than the California average of 4 hr 31 min. About 25% of its nursing staff left in the past year. Medicare fined it $97,923 in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameProvidence Holy Cross Med Ctr D/p Snf
LocationLos Angeles County, California
Address11600a Indian Hills Road, Mission Hills, CA 91345 · Los Angeles County
CMS provider number555074
Ownership typeNon-profit (corporation)
Operating companyProvidence Health & Services · 8 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceOctober 1, 1978 (47 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating1 of 5Much below average
Health inspections1 of 5Much below average
Quality measures1 of 5Much below average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Nurse staffing per resident9 hr 55 min a dayCalifornia average: 4 hr 31 min
    Strength
  • Registered nurse time per resident3 hr 47 min a dayCalifornia average: 40 min
    Strength
  • Nursing staff turnover25% a yearCalifornia average: 37%
    Strength

About average

  • Health citations at last inspection13 (Mar 2026)California average: 15.6. Most citations are minor and corrected within weeks.
    About average

Things to ask about

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  • Serious health citations1 for immediate jeopardyCitations where inspectors found residents were harmed or put in immediate danger, most recently in Dec 2025 (within the past year). All 1 were later corrected.
    Ask about this
  • Fines and penalties1 fine totaling $97,923Federal penalties from the last three years, most recently in Apr 2024 (about 2 years ago). The national average is $30,972 per home.
    Ask about this

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 1 of 5 (much below average)

  • Falls with a major injury0.0%State average: 1.6%
    Better than average
  • Pressure sores (bedsores)14.3%State average: 4.3%
    Worse than average
  • Given antipsychotic drugs17.2%State average: 12.0%
    Worse than average

Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.

Ratings over time

Its overall Medicare rating is 1 star now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 12 times.

Overall rating1★
Health inspections1★
Staffing4★
Quality of care1★
Nurse hours per resident per day9.9
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201953559.3
Jan 202054458.6
Jan 202154558.7
Jan 202254458.8
Jan 202332–5–
Jan 202443549.1
Feb 202533439.9
Feb 202611439.7
Sep 202611419.9

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.