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Dept of State Hospitals - Metropolitan SNF

⌖ Norwalk, CA · Los Angeles County
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Medicare overall rating 2 of 5 stars
Certified beds102
Medicare / MedicaidMedicare & Medicaid
OwnershipGovernment (state)

About Dept of State Hospitals - Metropolitan SNF

Dept of State Hospitals - Metropolitan SNF is a 102-bed government-run nursing home in Norwalk, CA. Medicare rates it 2 out of 5 stars overall (below average); the average in California is 3.2. Medicare lists it as a candidate for its Special Focus program because of a history of serious problems. At its last full inspection (Dec 2025), inspectors found 23 problems, more than the California average of 15.6. 4 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 9 hr 48 min a day with each resident, more than the California average of 4 hr 31 min. About 23% of its nursing staff left in the past year. Medicare fined it $135,767 in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameDept Of State Hospitals - Metropolitan Snf
LocationLos Angeles County, California
Address11401 South Bloomfield Avenue, Norwalk, CA 90650 · Los Angeles County
CMS provider number555731
Ownership typeGovernment (state)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceAugust 13, 1998 (28 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections1 of 5Much below average
Quality measures2 of 5Below average
Staffing5 of 5Much above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 5 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Nurse staffing per resident9 hr 48 min a dayCalifornia average: 4 hr 31 min
    Strength
  • Registered nurse time per resident3 hr 58 min a dayCalifornia average: 40 min
    Strength
  • Nursing staff turnover23% a yearCalifornia average: 37%
    Strength

Things to ask about

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  • Special Focus Facility candidateYesMedicare lists this home as a candidate for its Special Focus program, which follows homes with a history of quality problems more closely.
    Ask about this
  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this
  • Serious health citations2 for immediate jeopardy and 2 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Mar 2026 (within the past year). All 4 were later corrected.
    Ask about this
  • Fines and penalties3 fines totaling $135,767; 1 Medicare payment denialFederal penalties from the last three years, most recently in Mar 2026 (within the past year). The national average is $30,972 per home.
    Ask about this
  • Health citations at last inspection23 (Dec 2025)California average: 15.6. Most citations are minor and corrected within weeks.
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 2 of 5 (below average)

  • Falls with a major injury0.0%State average: 1.6%
    Better than average
  • Pressure sores (bedsores)11.3%State average: 4.3%
    Worse than average
  • Given antipsychotic drugs70.0%State average: 12.0%
    Worse than average
  • Hospital stays per 1,000 resident days1.2State average: 2.2
    Better than average

Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 3 stars in January 2019. It has ranged from 1 to 4 stars and changed 9 times.

Overall rating2★
Health inspections1★
Staffing5★
Quality of care2★
Nurse hours per resident per day9.8
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201932539.2
Jan 202043529.3
Jan 202143529.9
Jan 202233–3–
Jan 202333–––
Jan 2024231––
Feb 202512419.8
Feb 202632549.7
Sep 202621529.8

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.