Home Search Saved Recently viewed Compare
Home/Arkansas/Phillips County/Crestpark Helena

Crestpark Helena

⌖ Helena, AR · Phillips County
☎ Call
No photos yet

Are you with this home? Add photos and details for families.

Claim it freeAdd photos →
Medicare overall rating 5 of 5 stars
Certified beds100
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Crestpark Helena

Crestpark Helena is a 100-bed for-profit nursing home in Helena, AR. Medicare rates it 5 out of 5 stars overall (much above average); the average in Arkansas is 3.4. At its last full inspection (Sep 2025), inspectors found 5 problems, more than the Arkansas average of 2.7. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 54 min a day with each resident, more than the Arkansas average of 4 hr 01 min. About 21% of its nursing staff left in the past year. It has had no federal fines in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

Is this your home? Tell families what makes it special: add photos, a description, care programs and amenities, and answer anything Medicare’s data flags.

Claim this listing, free → See what you can add →

Key details

Facility nameCrestpark Helena, LLC
LocationPhillips County, Arkansas
Address116 November Drive, Helena, AR 72342 · Phillips County
CMS provider number45221
Ownership typeFor-profit (limited liability company)
Operating companyCrestpark · 6 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1994 (32 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating5 of 5Much above average
Health inspections4 of 5Above average
Quality measures4 of 5Above average
Staffing5 of 5Much above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

5 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Sep 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Nurse staffing per resident4 hr 54 min a dayArkansas average: 4 hr 01 min
    Strength
  • Registered nurse time per resident50 min a dayArkansas average: 24 min
    Strength
  • Nursing staff turnover21% a yearArkansas average: 50%
    Strength

Things to ask about

This home hasn’t responded to these yet. Represent this home? Respond →

  • Health citations at last inspection5 (Sep 2025)Arkansas average: 2.7. Most citations are minor and corrected within weeks.
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Arkansas average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare has not rated this part of the home’s care.

  • Newly given antipsychotic drugs0.0%State average: 1.3%
    Better than average

Physical therapist time: about 0 minutes per resident a day. That is less than the state average of 2 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 4 of 5 (above average)

  • Falls with a major injury0.8%State average: 3.9%
    Better than average
  • Pressure sores (bedsores)6.3%State average: 4.2%
    Worse than average
  • Given antipsychotic drugs9.9%State average: 10.9%
    About average

Source: Medicare (CMS) quality measures, compared with the Arkansas average. Lower is better for every rate shown.

Ratings over time

Its overall Medicare rating is 5 stars now, up from 3 stars in January 2019. It has ranged from 2 to 5 stars and changed 11 times.

Overall rating5★
Health inspections4★
Staffing5★
Quality of care4★
Nurse hours per resident per day4.9
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201932425.5
Jan 202043424.4
Jan 202133414.8
Jan 202243444.9
Jan 202343535.5
Jan 202443525.8
Feb 202533515.5
Feb 202654544.9
Sep 202654544.9

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

Loading…

Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

Other nursing homes near Helena

Looking at more than one home? Here are other facilities from the directory in Helena and the nearby area.

Marianna · 72360

Crestpark Marianna, L L C

700 West Chestnut
Marianna, AR 72360

View facility →
Forrest City · 72335

Crestpark Forrest City

500 Kittle Rd
Forrest City, AR 72335

View facility →
Brinkley · 72021

The Springs of Brinkley

1214 North Main
Brinkley, AR 72021

View facility →
Explore the area

View more homes nearby

Browse nursing homes in Helena and the surrounding area.

See all nearby homes →

Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.