Greenville · 3.3 mi
Heartland Health Care Center - Greenville East
2 of 5 · Medicare
View facility →The Arboretum at the Woodlands
Top Rated for Long-Term Care, 2026Is this your home? Get your free badge →
⌖ Greenville, SC · Greenville County · Medicare data as of September 2026
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Medicare overall rating 5 of 5 stars
Certified beds30
Medicare / MedicaidMedicare only
OwnershipNon-profit (other)
About The Arboretum at the Woodlands
The Arboretum at the Woodlands is a 30-bed nonprofit nursing home in Greenville, SC. Medicare rates it 5 out of 5 stars overall (much above average); the average in South Carolina is 3.0.
- Inspections: 0 problems at its last full inspection (Nov 2025), fewer than the South Carolina average of 3.7.
- Staffing: nurses and aides spend about 5 hr 45 min a day with each resident, more than the South Carolina average of 3 hr 50 min. About 38% of nursing staff left in the past year.
- Fines: no federal fines in the last three years.
- Stands out: Registered nurses spend about 1 hr 36 min a day with each resident, compared with 41 min nationally.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Key details
Facility nameThe Arboretum At The Woodlands
LocationGreenville County, South Carolina
Phone(864) 371-3100
Address50 Arboretum Way, Greenville, SC 29617 · Greenville County
Medicare provider number425394
Ownership typeNon-profit (other)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceNovember 25, 2009 (16 years)
✓ Medicare✗ Medicaid
Quality & inspections
Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
5 strengths in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection0 (Nov 2025)South Carolina average: 3.7.Strength
- Nurse staffing per resident5 hr 45 min a daySouth Carolina average: 3 hr 50 minStrength
- Registered nurse time per resident1 hr 36 min a daySouth Carolina average: 38 minStrength
- Nursing staff turnover38% a yearSouth Carolina average: 46%Strength
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the South Carolina average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital30.0%State average: 24.3%Worse than average
- Needed an emergency room visit17.3%State average: 13.9%Worse than average
- Newly given antipsychotic drugs0.0%State average: 1.5%Better than average
Physical therapist time: about 5 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is about the same as the state average of 5 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury5.6%State average: 3.2%Worse than average
- Pressure sores (bedsores)0.0%State average: 5.1%Better than average
- Given antipsychotic drugs8.8%State average: 15.3%Better than average
- Hospital stays per 1,000 resident days1.2State average: 2.0Better than average
Source: Medicare (CMS) quality measures, compared with the South Carolina average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In South Carolina, Medicaid pays for 64% of resident days at a typical home.
- 0% Medicaid
- 7% Medicare
- 93% Private pay, insurance and other
Beds in use, on average82%South Carolina typical: 90%
Facility operating cost per resident day$968South Carolina typical: $312
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
What a stay may cost
- Short-term rehab with Medicare: after a qualifying hospital stay, Medicare pays in full for days 1–20. From day 21 to day 100 you pay $217 a day (2026), unless other coverage pays it. Medicare stops after day 100. Estimate a rehab stay →
- Paying privately: ask the home for its daily rate, what it includes and how often it rises. What nursing homes typically cost →
- Medicaid: this home isn’t certified for Medicaid, so plan how you would pay if a stay becomes long-term.
Medicare amounts from Medicare.gov. Prices vary with room type and care needs, so always confirm with the home.
Ratings over time
Its overall Medicare rating is 5 stars now, up from 4 stars in January 2019. It has ranged from 4 to 5 stars and changed 3 times.
Overall rating5★
Health inspections5★
Staffing5★
Quality of care4★
Nurse hours per resident per day5.7
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 2 | 4 | 5 | 4.9 |
| Jan 2020 | 4 | 2 | 4 | 5 | 4.7 |
| Jan 2021 | 5 | 4 | 5 | 5 | 5.1 |
| Jan 2022 | 4 | 4 | 4 | 4 | 5.4 |
| Jan 2023 | 5 | 5 | 4 | 4 | 4.9 |
| Jan 2024 | 5 | 5 | 5 | 4 | 4.8 |
| Feb 2025 | 5 | 5 | 5 | 4 | 5.2 |
| Feb 2026 | 5 | 5 | 5 | 4 | 5.5 |
| Sep 2026 | 5 | 5 | 5 | 4 | 5.7 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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View facility →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.