Greenville · 3.3 mi
The Arboretum at the Woodlands
5 of 5 · Medicare
View facility →Heartland Health Care Center - Greenville East
⌖ Greenville, SC · Greenville County
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Medicare overall rating 2 of 5 stars
Certified beds132
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Heartland Health Care Center - Greenville East
Heartland Health Care Center - Greenville East is a 132-bed for-profit nursing home in Greenville, SC. Medicare rates it 2 out of 5 stars overall (below average); the average in South Carolina is 3.0.
Special Focus candidate. Medicare lists this home as a candidate for its Special Focus program because of a history of serious problems.
- Inspections: 10 problems at its last full inspection (Jun 2026), more than the South Carolina average of 3.7. 2 recent citations were for residents being harmed or put in immediate danger.
- Staffing: nurses and aides spend about 3 hr 04 min a day with each resident, less than the South Carolina average of 3 hr 50 min. About 52% of nursing staff left in the past year.
- Fines: $12,418 in federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Key details
Facility nameHeartland Health Care Center - Greenville East
LocationGreenville County, South Carolina
Phone(864) 246-2721
Address601 Sulphur Springs Road, Greenville, SC 29617 · Greenville County
Medicare provider number425106
Ownership typeFor-profit (limited liability company)
Operating companyPacs Group · 275 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceSeptember 1, 1976 (50 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
6 things to ask about in Medicare's inspection, fine and staffing records for this home.
About average
- Nursing staff turnover52% a yearSouth Carolina average: 46%About average
Things to ask about
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- Special Focus Facility candidateYesMedicare lists this home as a candidate for its Special Focus program, which follows homes with a history of quality problems more closely.Ask about this
- Serious health citations2 for immediate jeopardyCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jan 2026 (within the past year). All 2 were later corrected.Ask about this
- Fines and penalties1 fine totaling $12,418Federal penalties from the last three years, most recently in Jan 2026 (within the past year). The national average is $30,972 per home.Worth asking about
- Health citations at last inspection10 (Jun 2026)South Carolina average: 3.7.Worse than state average
- Nurse staffing per resident3 hr 04 min a daySouth Carolina average: 3 hr 50 minWorse than state average
- Registered nurse time per resident33 min a daySouth Carolina average: 38 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the South Carolina average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital15.5%State average: 24.3%Better than average
- Needed an emergency room visit13.9%State average: 13.9%About average
- Newly given antipsychotic drugs0.9%State average: 1.5%Better than average
Physical therapist time: about 2 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is less than the state average of 5 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.8%State average: 3.2%About average
- Pressure sores (bedsores)4.2%State average: 5.1%About average
- Given antipsychotic drugs15.5%State average: 15.3%About average
- Hospital stays per 1,000 resident days2.0State average: 2.0About average
Source: Medicare (CMS) quality measures, compared with the South Carolina average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In South Carolina, Medicaid pays for 64% of resident days at a typical home.
- 54% Medicaid
- 4% Medicare
- 42% Private pay, insurance and other
Beds in use, on average92%South Carolina typical: 90%
Facility operating cost per resident day$290South Carolina typical: $312
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 4 stars in January 2019. It has ranged from 2 to 5 stars and changed 12 times.
Overall rating2★
Health inspections1★
Staffing2★
Quality of care5★
Nurse hours per resident per day3.1
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 3 | 3 | 5 | 3.5 |
| Jan 2020 | 4 | 3 | 3 | 5 | 3.2 |
| Jan 2021 | 3 | 2 | 3 | 5 | 2.9 |
| Jan 2022 | 2 | 2 | 3 | 4 | 2.8 |
| Jan 2023 | 3 | 2 | 2 | 5 | 3.1 |
| Jan 2024 | 4 | 3 | 4 | 5 | 3.2 |
| Feb 2025 | 3 | 3 | 2 | 4 | 3.0 |
| Feb 2026 | 5 | 4 | 3 | 5 | 3.2 |
| Sep 2026 | 2 | 1 | 2 | 5 | 3.1 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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View facility →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.