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Complete Care at Fox Hill

⌖ Vernon, CT · Capitol County
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Medicare overall rating 2 of 5 stars
Certified beds120
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Complete Care at Fox Hill

Complete Care at Fox Hill is a 120-bed for-profit nursing home in Vernon, CT. Medicare rates it 2 out of 5 stars overall (below average); the average in Connecticut is 3.0. At its last full inspection (Mar 2026), inspectors found 12 problems, close to the Connecticut average of 13.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 30 min a day with each resident, about the same as the Connecticut average of 3 hr 44 min. About 37% of its nursing staff left in the past year. Medicare fined it $16,801 in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameComplete Care At Fox Hill
LocationCapitol County, Connecticut
Address1253 Hartford Tpke, Vernon, CT 06066 · Capitol County
CMS provider number75183
Ownership typeFor-profit (limited liability company)
Operating companyComplete Care · 85 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 20, 1967 (59 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections2 of 5Below average
Quality measures4 of 5Above average
Staffing2 of 5Below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

1 strength and 2 things to ask about in Medicare's inspection, fine and staffing records for this home.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Nov 2025.
    Strength

About average

  • Health citations at last inspection12 (Mar 2026)Connecticut average: 13.4. Most citations are minor and corrected within weeks.
    About average
  • Nurse staffing per resident3 hr 30 min a dayConnecticut average: 3 hr 44 min
    About average
  • Nursing staff turnover37% a yearConnecticut average: 37%
    About average

Things to ask about

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  • Fines and penalties1 fine totaling $16,801Federal penalties from the last three years, most recently in Feb 2024 (about 2 years ago). The national average is $30,972 per home.
    Worth asking about
  • Registered nurse time per resident28 min a dayConnecticut average: 41 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Connecticut average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital22.1%State average: 24.3%
    About average
  • Needed an emergency room visit11.9%State average: 10.7%
    About average
  • Newly given antipsychotic drugs0.7%State average: 1.5%
    Better than average

Physical therapist time: about 3 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.7%State average: 3.5%
    Better than average
  • Pressure sores (bedsores)2.8%State average: 4.0%
    Better than average
  • Given antipsychotic drugs8.5%State average: 17.8%
    Better than average
  • Hospital stays per 1,000 resident days0.9State average: 2.1
    Better than average

Source: Medicare (CMS) quality measures, compared with the Connecticut average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Connecticut, Medicaid pays for 68% of resident days at a typical home.

  • 68% Medicaid
  • 6% Medicare
  • 26% Private pay, insurance and other
Beds in use, on average94%Connecticut typical: 89%
Cost of care per resident day$337Connecticut typical: $392

Shares of resident days, from the home’s Medicare cost report for the year ending September 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 4 stars in January 2019. It has ranged from 1 to 4 stars and changed 13 times.

Overall rating2★
Health inspections2★
Staffing2★
Quality of care4★
Nurse hours per resident per day3.5
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201943443.5
Jan 202032443.5
Jan 202132443.6
Jan 202222343.1
Jan 202311433.1
Jan 202422323.5
Feb 202532353.4
Feb 202621353.3
Sep 202622243.5

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.