Manchester · 06040
Manchester Rehabilitation and Healthcare Center
385 W Center St
Manchester, CT 06040
Westside Care Center
⌖ Manchester, CT · Capitol County
No photos yet
Medicare overall rating 2 of 5 stars
Certified beds162
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Westside Care Center
Westside Care Center is a 162-bed for-profit nursing home in Manchester, CT. Medicare rates it 2 out of 5 stars overall (below average); the average in Connecticut is 3.0. At its last full inspection (Jun 2026), inspectors found 12 problems, close to the Connecticut average of 13.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 06 min a day with each resident, less than the Connecticut average of 3 hr 44 min. About 33% of its nursing staff left in the past year. It has had no federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameWestside Care Center
LocationCapitol County, Connecticut
Phone(860) 647-9191
Address349 Bidwell Street, Manchester, CT 06040 · Capitol County
CMS provider number75252
Ownership typeFor-profit (limited liability company)
Operating companyIcare Health Network · 12 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMarch 1, 1976 (50 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Dec 2025.Strength
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
About average
- Health citations at last inspection12 (Jun 2026)Connecticut average: 13.4. Most citations are minor and corrected within weeks.About average
- Nursing staff turnover33% a yearConnecticut average: 37%About average
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Nurse staffing per resident3 hr 06 min a dayConnecticut average: 3 hr 44 minWorse than state average
- Registered nurse time per resident19 min a dayConnecticut average: 41 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Connecticut average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Newly given antipsychotic drugs1.8%State average: 1.5%Worse than average
Physical therapist time: about 1 minute per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.5%State average: 3.5%Better than average
- Pressure sores (bedsores)2.5%State average: 4.0%Better than average
- Given antipsychotic drugs13.7%State average: 17.8%Better than average
Source: Medicare (CMS) quality measures, compared with the Connecticut average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Connecticut, Medicaid pays for 68% of resident days at a typical home.
- 94% Medicaid
- 2% Medicare
- 4% Private pay, insurance and other
Beds in use, on average92%Connecticut typical: 89%
Cost of care per resident day$354Connecticut typical: $392
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 4 stars in January 2019. It has ranged from 1 to 4 stars and changed 27 times.
Overall rating2★
Health inspections2★
Staffing2★
Quality of care4★
Nurse hours per resident per day3.1
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 3 | 3 | 5 | 3.0 |
| Jan 2020 | 4 | 3 | 2 | 5 | 3.0 |
| Jan 2021 | 3 | 2 | 3 | 5 | 3.3 |
| Jan 2022 | 3 | 2 | 2 | 5 | 3.2 |
| Jan 2023 | 3 | 3 | 1 | 5 | 2.9 |
| Jan 2024 | 2 | 1 | 2 | 5 | 3.1 |
| Feb 2025 | 2 | 2 | 3 | 4 | 3.2 |
| Feb 2026 | 2 | 2 | 2 | 4 | 2.9 |
| Sep 2026 | 2 | 2 | 2 | 4 | 3.1 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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