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Reunion Plaza Healthcare & Rehabilitation

⌖ Tyler, TX · Smith County
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Medicare overall rating 4 of 5 stars
Certified beds99
Medicare / MedicaidMedicare & Medicaid
OwnershipGovernment (hospital district)

About Reunion Plaza Healthcare & Rehabilitation

Reunion Plaza Healthcare & Rehabilitation is a 99-bed government-run nursing home in Tyler, TX. Medicare rates it 4 out of 5 stars overall (above average); the average in Texas is 2.7.

  • Inspections: 5 problems at its last full inspection (Aug 2025), fewer than the Texas average of 9.4. None of its recent citations were for residents being harmed.
  • Staffing: nurses and aides spend about 3 hr 12 min a day with each resident, about the same as the Texas average of 3 hr 23 min. About 66% of nursing staff left in the past year.
  • Fines: no federal fines in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

Key details

Facility nameReunion Plaza Healthcare & Rehabilitation
LocationSmith County, Texas
Address1401 Rice Rd, Tyler, TX 75703 · Smith County
Medicare provider number675888
Ownership typeGovernment (hospital district)
Operating companySouthwest LTC · 10 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceSeptember 25, 2001 (24 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating4 of 5Above average
Health inspections5 of 5Much above average
Quality measures2 of 5Below average
Staffing1 of 5Much below average

Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home. 5 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone since Aug 2025No citations for actual harm or immediate jeopardy since Aug 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection5 (Aug 2025)Texas average: 9.4.
    Strength

About average

  • Nurse staffing per resident3 hr 12 min a dayTexas average: 3 hr 23 min
    About average

Things to ask about

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  • Registered nurse time per resident21 min a dayTexas average: 26 min
    Worse than state average
  • Nursing staff turnover66% a yearTexas average: 55%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Texas average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 2 of 5 (below average)

  • Sent back to the hospital33.4%State average: 25.7%
    Worse than average
  • Needed an emergency room visit14.3%State average: 12.3%
    About average
  • Newly given antipsychotic drugs0.0%State average: 1.5%
    Better than average

Physical therapist time: about 5 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is more than the state average of 4 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 2 of 5 (below average)

  • Falls with a major injury4.1%State average: 3.3%
    Worse than average
  • Pressure sores (bedsores)4.7%State average: 3.8%
    Worse than average
  • Given antipsychotic drugs13.8%State average: 9.6%
    Worse than average
  • Hospital stays per 1,000 resident days3.1State average: 2.2
    Worse than average

Source: Medicare (CMS) quality measures, compared with the Texas average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Texas, Medicaid pays for 66% of resident days at a typical home.

  • 58% Medicaid
  • 9% Medicare
  • 33% Private pay, insurance and other
Beds in use, on average61%Texas typical: 67%
Facility operating cost per resident day$250Texas typical: $270

Shares of resident days, from the home’s Medicare cost report for the year ending September 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 4 stars now, up from 1 star in January 2019. It has ranged from 1 to 5 stars and changed 13 times.

Overall rating4★
Health inspections5★
Staffing1★
Quality of care2★
Nurse hours per resident per day3.2
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201912143.2
Jan 202012123.4
Jan 202122233.9
Jan 202212123.7
Jan 202334123.5
Jan 202445123.6
Feb 202545133.5
Feb 202655333.5
Sep 202645123.2

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.

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