Redmond · 97756
Regency Redmond Rehabilitation and Nursing Center
3025 Sw Reservoir Drive
Redmond, OR 97756
Willow Creek Post Acute
⌖ Madras, OR · Jefferson County
No photos yet
Medicare overall rating 3 of 5 stars
Certified beds20
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Willow Creek Post Acute
Willow Creek Post Acute is a 20-bed for-profit nursing home in Madras, OR. Medicare rates it 3 out of 5 stars overall (average); the average in Oregon is 3.1. At its last full inspection (Feb 2026), inspectors found 0 problems, fewer than the Oregon average of 9.2. It has had no federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Is this your home? Tell families what makes it special: add photos, a description, care programs and amenities, and answer anything Medicare’s data flags.
Key details
Facility nameWillow Creek Post Acute
LocationJefferson County, Oregon
Phone(541) 475-2273
Address175 Ne 16th Street, Madras, OR 97741 · Jefferson County
CMS provider number385181
Ownership typeFor-profit (limited liability company)
Operating companyKalesta Healthcare Group · 19 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMay 19, 1988 (38 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection0 (Feb 2026)Oregon average: 9.2. Most citations are minor and corrected within weeks.Strength
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Oregon average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Newly given antipsychotic drugs5.6%State average: 1.4%Worse than average
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury1.6%State average: 2.4%Better than average
- Pressure sores (bedsores)6.8%State average: 5.8%About average
- Given antipsychotic drugs48.8%State average: 13.9%Worse than average
Source: Medicare (CMS) quality measures, compared with the Oregon average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In Oregon, Medicaid pays for 61% of resident days at a typical home.
- 19% Medicaid
- 2% Medicare
- 79% Private pay, insurance and other
Beds in use, on average74%Oregon typical: 63%
Cost of care per resident day$254Oregon typical: $565
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 3 stars now, up from 1 star in January 2019. It has ranged from 1 to 5 stars and changed 17 times.
Overall rating3★
Health inspections5★
Staffing1★
Quality of care1★
Nurse hours per resident per day6.3
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 1 | 1 | 1 | 4 | – |
| Jan 2020 | 2 | 2 | 1 | 5 | 5.4 |
| Jan 2021 | 4 | 2 | 5 | 5 | 6.2 |
| Jan 2022 | 2 | 1 | 5 | 2 | 6.8 |
| Jan 2023 | 1 | 1 | 1 | 2 | 4.2 |
| Jan 2024 | 1 | 1 | 4 | 4 | 5.2 |
| Feb 2025 | 3 | 3 | 4 | 3 | 5.3 |
| Feb 2026 | 3 | 4 | 1 | 2 | 0.9 |
| Sep 2026 | 3 | 5 | 1 | 1 | – |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
Loading…
Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
Other nursing homes near Madras
Looking at more than one home? Here are other facilities from the directory in Madras and the nearby area.
Prineville · 97754
Regency Prineville Rehabilitation and Nursing Cent
950 Ne Elm Street
Prineville, OR 97754
Bend · 97701
Bend Transitional Care
900 Ne 27th Street
Bend, OR 97701
Explore the area
View more homes nearby
Browse nursing homes in Madras and the surrounding area.
See all nearby homes →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.