Bend · 1.0 mi
Bend Transitional Care
5 of 5 · Medicare
View facility →Pilot Butte Rehabilitation Center
⌖ Bend, OR · Deschutes County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds74
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)
About Pilot Butte Rehabilitation Center
Pilot Butte Rehabilitation Center is a 74-bed for-profit nursing home in Bend, OR. Medicare rates it 1 out of 5 stars overall (much below average); the average in Oregon is 3.1.
- Inspections: 13 problems at its last full inspection (Sep 2025), more than the Oregon average of 9.2. None of its recent citations were for residents being harmed.
- Staffing: nurses and aides spend about 4 hr 53 min a day with each resident, about the same as the Oregon average of 5 hr 02 min. About 51% of nursing staff left in the past year.
- Fines: $8,827 in federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Key details
Facility namePilot Butte Rehabilitation Center
LocationDeschutes County, Oregon
Phone(541) 382-5531
Address1876 Ne Highway 20, Bend, OR 97701 · Deschutes County
Medicare provider number385138
Ownership typeFor-profit (corporation)
Operating companyRegency Pacific Management · 27 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMay 1, 1978 (48 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone since Sep 2025No citations for actual harm or immediate jeopardy since Sep 2025.Strength
- Registered nurse time per resident57 min a dayOregon average: 43 minStrength
About average
- Nurse staffing per resident4 hr 53 min a dayOregon average: 5 hr 02 minAbout average
- Nursing staff turnover51% a yearOregon average: 47%About average
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Fines and penalties1 fine totaling $8,827Federal penalties from the last three years, most recently in Sep 2024 (about 2 years ago). The national average is $30,972 per home.Worth asking about
- Health citations at last inspection13 (Sep 2025)Oregon average: 9.2.Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Oregon average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital27.7%State average: 21.4%Worse than average
- Needed an emergency room visit5.6%State average: 16.1%Better than average
- Newly given antipsychotic drugs1.9%State average: 1.4%Worse than average
Physical therapist time: about 9 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is more than the state average of 5 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury0.0%State average: 2.4%Better than average
- Pressure sores (bedsores)8.5%State average: 5.8%Worse than average
- Given antipsychotic drugs9.8%State average: 13.9%Better than average
Source: Medicare (CMS) quality measures, compared with the Oregon average. Lower is better for every rate shown.
Who pays, and how full it is
Residents’ care here is paid by a mix of Medicaid, Medicare and private pay. In Oregon, Medicaid pays for 61% of resident days at a typical home.
- 44% Medicaid
- 19% Medicare
- 37% Private pay, insurance and other
Beds in use, on average59%Oregon typical: 63%
Facility operating cost per resident day$581Oregon typical: $565
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 4 stars in January 2019. It has ranged from 1 to 5 stars and changed 14 times.
Overall rating1★
Health inspections1★
Staffing4★
Quality of care3★
Nurse hours per resident per day4.9
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 2 | 5 | 5 | 8.9 |
| Jan 2020 | 5 | 4 | 5 | 4 | 4.8 |
| Jan 2021 | 5 | 4 | 5 | 5 | 5.1 |
| Jan 2022 | 5 | 4 | 5 | 5 | 6.1 |
| Jan 2023 | 5 | 4 | 4 | 5 | 4.2 |
| Jan 2024 | 3 | 3 | 4 | 4 | 4.5 |
| Feb 2025 | 2 | 2 | 4 | 3 | 4.5 |
| Feb 2026 | 2 | 2 | 4 | 2 | 4.9 |
| Sep 2026 | 1 | 1 | 4 | 3 | 4.9 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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View facility →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.