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Waterville Residential Care Center

⌖ Waterville, NY · Oneida County
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Medicare overall rating 3 of 5 stars
Certified beds92
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (partnership)

About Waterville Residential Care Center

Waterville Residential Care Center is a 92-bed for-profit nursing home in Waterville, NY. Medicare rates it 3 out of 5 stars overall (average); the average in New York is 3.0. At its last full inspection (Oct 2024), inspectors found 6 problems, fewer than the New York average of 8.1. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 15 min a day with each resident, less than the New York average of 3 hr 38 min. About 50% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (3 of 5) and long-term care (4 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameWaterville Residential Care Center
LocationOneida County, New York
Address220 Tower Street, Waterville, NY 13480 · Oneida County
Medicare provider number335585
Ownership typeFor-profit (partnership)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1977 (49 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating3 of 5Average
Health inspections3 of 5Average
Quality measures3 of 5Average
Staffing2 of 5Below average

Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Oct 2024.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection6 (Oct 2024)New York average: 8.1. Most citations are minor and corrected within weeks.
    Strength

Things to ask about

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  • Nurse staffing per resident3 hr 15 min a dayNew York average: 3 hr 38 min
    Worse than state average
  • Registered nurse time per resident24 min a dayNew York average: 43 min
    Worse than state average
  • Nursing staff turnover50% a yearNew York average: 40%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 3 of 5 (average)

  • Sent back to the hospital23.5%State average: 20.6%
    About average
  • Needed an emergency room visit7.9%State average: 9.6%
    About average
  • Newly given antipsychotic drugs1.6%State average: 1.2%
    Worse than average

Physical therapist time: about 4 minutes per resident a day. That is less than the state average of 7 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 4 of 5 (above average)

  • Falls with a major injury5.2%State average: 3.1%
    Worse than average
  • Pressure sores (bedsores)5.9%State average: 6.5%
    About average
  • Given antipsychotic drugs19.4%State average: 13.7%
    Worse than average
  • Hospital stays per 1,000 resident days0.5State average: 1.7
    Better than average

Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In New York, Medicaid pays for 64% of resident days at a typical home.

  • 83% Medicaid
  • 4% Medicare
  • 13% Private pay, insurance and other
Beds in use, on average93%New York typical: 92%
Cost of care per resident day$300New York typical: $432

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 3 stars now, up from 1 star in January 2019. It has ranged from 1 to 4 stars and changed 15 times.

Overall rating3★
Health inspections3★
Staffing2★
Quality of care3★
Nurse hours per resident per day3.3
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201912133.0
Jan 202043253.1
Jan 202133243.1
Jan 202243252.7
Jan 202323122.8
Jan 202433233.3
Feb 202533343.4
Feb 202643353.6
Sep 202633233.3

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.