Lihue · 8.5 mi
Garden Isle Healthcare and Rehabilitation Center
5 of 5 · Medicare
View facility →Hale Kupuna Heritage Home
⌖ Koloa, HI · Kauai County · Medicare data as of September 2026
No photos yet
Medicare overall rating 4 of 5 stars
Certified beds84
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Hale Kupuna Heritage Home
Hale Kupuna Heritage Home is a 84-bed for-profit nursing home in Koloa, HI. Medicare rates it 4 out of 5 stars overall (above average); the average in Hawaii is 3.7.
- Inspections: 8 problems at its last full inspection (Mar 2026), close to the Hawaii average of 9.5. 1 recent citation was for residents being harmed or put in immediate danger.
- Staffing: nurses and aides spend about 4 hr 10 min a day with each resident, less than the Hawaii average of 4 hr 58 min. About 30% of nursing staff left in the past year.
- Fines: $10,628 in federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Key details
Facility nameHale Kupuna Heritage Home, LLC
LocationKauai County, Hawaii
Phone(808) 742-7591
Address4297a Omao Road, Koloa, HI 96756 · Kauai County
Medicare provider number125062
Ownership typeFor-profit (limited liability company)
Operating companyOhana Pacific Management Co. · 6 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJune 7, 2011 (15 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
1 strength and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.
Strengths
- Nursing staff turnover30% a yearHawaii average: 36%Strength
About average
- Health citations at last inspection8 (Mar 2026)Hawaii average: 9.5.About average
- Registered nurse time per resident1 hr 35 min a dayHawaii average: 1 hr 45 minAbout average
Things to ask about
This home hasn’t responded to these yet. Represent this home? Respond →
- Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Mar 2026 (within the past year). All 1 were later corrected.Ask about this
- Fines and penalties1 fine totaling $10,628Federal penalties from the last three years, most recently in Mar 2026 (within the past year). The national average is $30,972 per home.Worth asking about
- Nurse staffing per resident4 hr 10 min a dayHawaii average: 4 hr 58 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Hawaii average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Newly given antipsychotic drugs0.0%State average: 1.4%Better than average
Physical therapist time: about 4 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is less than the state average of 5 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.2%State average: 1.9%About average
- Pressure sores (bedsores)3.1%State average: 3.4%About average
- Given antipsychotic drugs9.8%State average: 11.9%About average
- Hospital stays per 1,000 resident days1.5State average: 1.1Worse than average
Source: Medicare (CMS) quality measures, compared with the Hawaii average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Hawaii, Medicaid pays for 62% of resident days at a typical home.
- 87% Medicaid
- 2% Medicare
- 11% Private pay, insurance and other
Beds in use, on average56%Hawaii typical: 82%
Facility operating cost per resident day$471Hawaii typical: $564
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
What a stay may cost
- Short-term rehab with Medicare: after a qualifying hospital stay, Medicare pays in full for days 1–20. From day 21 to day 100 you pay $217 a day (2026), unless other coverage pays it. Medicare stops after day 100. Estimate a rehab stay →
- Paying privately: ask the home for its daily rate, what it includes and how often it rises. What nursing homes typically cost →
- Medicaid: this home is certified for Medicaid, which pays for most long-term care once savings run low. Ask whether a Medicaid bed is available. Medicaid rules in Hawaii →
Medicare amounts from Medicare.gov. Prices vary with room type and care needs, so always confirm with the home.
Ratings over time
Its overall Medicare rating is 4 stars now, down from 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 13 times.
Overall rating4★
Health inspections3★
Staffing5★
Quality of care3★
Nurse hours per resident per day4.2
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 4 | 4 | 5 | 4.0 |
| Jan 2020 | 5 | 3 | 4 | 5 | 3.9 |
| Jan 2021 | 5 | 3 | 5 | 5 | 4.1 |
| Jan 2022 | 5 | 3 | 5 | 5 | 4.2 |
| Jan 2023 | 3 | 3 | 4 | 4 | 3.8 |
| Jan 2024 | 5 | 4 | 4 | 5 | 3.5 |
| Feb 2025 | 4 | 4 | 4 | 4 | 3.5 |
| Feb 2026 | 3 | 3 | 4 | 3 | 3.4 |
| Sep 2026 | 4 | 3 | 5 | 3 | 4.2 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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View facility →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.