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Palm Garden of Winter Haven

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⌖ Winter Haven, FL · Polk County
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Medicare overall rating 4 of 5 stars
Certified beds120
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Palm Garden of Winter Haven

Palm Garden of Winter Haven is a 120-bed for-profit nursing home in Winter Haven, FL. Medicare rates it 4 out of 5 stars overall (above average); the average in Florida is 3.3. At its last full inspection (Jun 2024), inspectors found 8 problems, close to the Florida average of 7.1. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 46 min a day with each resident, about the same as the Florida average of 3 hr 49 min. About 31% of its nursing staff left in the past year. Medicare fined it $24,395 in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility namePalm Garden Of Winter Haven
LocationPolk County, Florida
Address1120 Cypress Gardens Blvd, Winter Haven, FL 33884 · Polk County
CMS provider number105566
Ownership typeFor-profit (limited liability company)
Operating companyPalm Garden Health and Rehabilitation · 14 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJuly 9, 1987 (39 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating4 of 5Above average
Health inspections3 of 5Average
Quality measures4 of 5Above average
Staffing5 of 5Much above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jun 2024.
    Strength
  • Nursing staff turnover31% a yearFlorida average: 41%
    Strength

About average

  • Health citations at last inspection8 (Jun 2024)Florida average: 7.1. Most citations are minor and corrected within weeks.
    About average
  • Nurse staffing per resident3 hr 46 min a dayFlorida average: 3 hr 49 min
    About average
  • Registered nurse time per resident42 min a dayFlorida average: 44 min
    About average

Things to ask about

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  • Fines and penalties1 fine totaling $24,395Federal penalties from the last three years, most recently in Apr 2024 (about 2 years ago). The national average is $30,972 per home.
    Worth asking about

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Florida average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 2 of 5 (below average)

  • Sent back to the hospital25.1%State average: 26.1%
    About average
  • Needed an emergency room visit9.5%State average: 9.1%
    About average
  • Newly given antipsychotic drugs2.2%State average: 1.5%
    Worse than average

Physical therapist time: about 5 minutes per resident a day. That is about the same as the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury1.1%State average: 2.5%
    Better than average
  • Pressure sores (bedsores)4.6%State average: 4.5%
    About average
  • Given antipsychotic drugs2.2%State average: 8.6%
    Better than average
  • Hospital stays per 1,000 resident days3.4State average: 2.1
    Worse than average

Source: Medicare (CMS) quality measures, compared with the Florida average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Florida, Medicaid pays for 61% of resident days at a typical home.

  • 66% Medicaid
  • 10% Medicare
  • 24% Private pay, insurance and other
Beds in use, on average92%Florida typical: 91%
Cost of care per resident day$381Florida typical: $351

Shares of resident days, from the home’s Medicare cost report for the year ending October 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 4 stars now, the same as 4 stars in January 2019. It has ranged from 2 to 5 stars and changed 18 times.

Overall rating4★
Health inspections3★
Staffing5★
Quality of care4★
Nurse hours per resident per day3.8
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201942454.4
Jan 202043354.0
Jan 202143444.0
Jan 202232354.1
Jan 202333243.5
Jan 202433343.5
Feb 202522433.7
Feb 202643543.8
Sep 202643543.8

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.