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Saint Mary Home

⌖ West Hartford, CT · Capitol County
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Medicare overall rating 3 of 5 stars
Certified beds256
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (corporation)

About Saint Mary Home

Saint Mary Home is a 256-bed nonprofit nursing home in West Hartford, CT. Medicare rates it 3 out of 5 stars overall (average); the average in Connecticut is 3.0.

  • Inspections: 10 problems at its last full inspection (Nov 2024), fewer than the Connecticut average of 13.4. None of its recent citations were for residents being harmed.
  • Staffing: nurses and aides spend about 3 hr 48 min a day with each resident, about the same as the Connecticut average of 3 hr 44 min. About 24% of nursing staff left in the past year.
  • Fines: no federal fines in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

Key details

Facility nameSaint Mary Home
LocationCapitol County, Connecticut
Address2021 Albany Ave, West Hartford, CT 06117 · Capitol County
Medicare provider number75085
Ownership typeNon-profit (corporation)
Operating companyTrinity Health · 19 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1967 (59 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating3 of 5Average
Health inspections2 of 5Below average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

4 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone since Nov 2024No citations for actual harm or immediate jeopardy since Nov 2024.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection10 (Nov 2024)Connecticut average: 13.4.
    Strength
  • Nursing staff turnover24% a yearConnecticut average: 37%
    Strength

About average

  • Nurse staffing per resident3 hr 48 min a dayConnecticut average: 3 hr 44 min
    About average
  • Registered nurse time per resident42 min a dayConnecticut average: 41 min
    About average

Things to ask about

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  • Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.
    Ask about this

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Connecticut average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital20.8%State average: 24.3%
    About average
  • Needed an emergency room visit9.0%State average: 10.7%
    About average
  • Newly given antipsychotic drugs0.0%State average: 1.5%
    Better than average

Physical therapist time: about 3 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is less than the state average of 5 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 4 of 5 (above average)

  • Falls with a major injury4.2%State average: 3.5%
    Worse than average
  • Pressure sores (bedsores)2.7%State average: 4.0%
    Better than average
  • Given antipsychotic drugs10.7%State average: 17.8%
    Better than average
  • Hospital stays per 1,000 resident days0.8State average: 2.1
    Better than average

Source: Medicare (CMS) quality measures, compared with the Connecticut average. Lower is better for every rate shown.

Who pays, and how full it is

Many residents here pay privately or through insurance. In Connecticut, Medicaid pays for 68% of resident days at a typical home.

  • 41% Medicaid
  • 3% Medicare
  • 55% Private pay, insurance and other
Beds in use, on average86%Connecticut typical: 89%
Facility operating cost per resident day$332Connecticut typical: $392

Shares of resident days, from the home’s Medicare cost report for the year ending June 2025. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 3 stars now, down from 4 stars in January 2019. It has ranged from 2 to 5 stars and changed 11 times.

Overall rating3★
Health inspections2★
Staffing4★
Quality of care5★
Nurse hours per resident per day3.8
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201942454.0
Jan 202053453.9
Jan 202154454.0
Jan 202254454.2
Jan 202343453.6
Jan 202443453.4
Feb 202533443.6
Feb 202632453.8
Sep 202632453.8

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.