Sacramento · 0.0 mi
Windsor Care Center of Sacramento
2 of 5 · Medicare
View facility →North Pointe Care Center
⌖ Sacramento, CA · Sacramento County
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Medicare overall rating 2 of 5 stars
Certified beds161
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About North Pointe Care Center
North Pointe Care Center is a 161-bed for-profit nursing home in Sacramento, CA. Medicare rates it 2 out of 5 stars overall (below average); the average in California is 3.2.
- Inspections: 24 problems at its last full inspection (Jan 2026), more than the California average of 15.6. 3 recent citations were for residents being harmed or put in immediate danger.
- Staffing: nurses and aides spend about 3 hr 41 min a day with each resident, less than the California average of 4 hr 31 min. About 38% of nursing staff left in the past year.
- Fines: $24,115 in federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Key details
Facility nameNorth Pointe Care Center
LocationSacramento County, California
Phone(916) 922-7177
Address500 Jessie Avenue, Sacramento, CA 95838 · Sacramento County
Medicare provider number555400
Ownership typeFor-profit (limited liability company)
Operating companyPacs Group · 275 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1990 (36 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official Medicare inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from Medicare's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
6 things to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.
About average
- Nursing staff turnover38% a yearCalifornia average: 37%About average
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Serious health citations3 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jul 2026 (within the past year). All 3 were later corrected.Ask about this
- Fines and penalties1 fine totaling $24,115; 2 Medicare payment denialsFederal penalties from the last three years, most recently in Jan 2026 (within the past year). The national average is $30,972 per home.Ask about this
- Health citations at last inspection24 (Jan 2026)California average: 15.6.Worse than state average
- Nurse staffing per resident3 hr 41 min a dayCalifornia average: 4 hr 31 minWorse than state average
- Registered nurse time per resident33 min a dayCalifornia average: 40 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital12.6%State average: 23.0%Better than average
- Needed an emergency room visit10.0%State average: 11.2%About average
- Newly given antipsychotic drugs16.1%State average: 1.5%Worse than average
Physical therapist time: about 3 minutes a day per resident, averaged across all residents, including long-term residents who get little or no therapy. That is less than the state average of 6 minutes. It is not one person’s therapy schedule; if rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.0%State average: 1.6%Worse than average
- Pressure sores (bedsores)1.2%State average: 4.3%Better than average
- Given antipsychotic drugs22.0%State average: 12.0%Worse than average
- Hospital stays per 1,000 resident days1.2State average: 2.2Better than average
Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In California, Medicaid pays for 7% of resident days at a typical home.
- 7% Medicaid
- 10% Medicare
- 83% Private pay, insurance and other
Beds in use, on average96%California typical: 90%
Facility operating cost per resident day$409California typical: $464
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 19 times.
Overall rating2★
Health inspections1★
Staffing4★
Quality of care5★
Nurse hours per resident per day3.7
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 4 | 4 | 5 | 3.7 |
| Jan 2020 | 3 | 2 | 3 | 5 | 3.6 |
| Jan 2021 | 2 | 2 | 3 | 4 | 3.7 |
| Jan 2022 | 2 | 2 | 3 | 3 | 3.5 |
| Jan 2023 | 3 | 2 | 3 | 5 | 3.4 |
| Jan 2024 | 4 | 3 | 3 | 5 | 3.7 |
| Feb 2025 | 2 | 2 | 3 | 4 | 3.6 |
| Feb 2026 | 2 | 2 | 3 | 4 | 3.6 |
| Sep 2026 | 2 | 1 | 4 | 5 | 3.7 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.