Lake Geneva, WI · 4.5 miles away
Williams Bay Health Services
⌖ Williams Bay, WI · Walworth County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds50
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)
About Williams Bay Health Services
Williams Bay Health Services is a 50-bed for-profit nursing home in Williams Bay, WI. Medicare rates it 1 out of 5 stars overall (much below average); the average in Wisconsin is 3.0. At its last full inspection (Jun 2026), inspectors found 28 problems, more than the Wisconsin average of 9.5. 2 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 26 min a day with each resident, less than the Wisconsin average of 4 hr 13 min. About 59% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (2 of 5) and long-term care (2 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameWilliams Bay Health Services
LocationWalworth County, Wisconsin
Phone(262) 245-6400
Address146 Clover St, Williams Bay, WI 53191 · Walworth County
CMS provider number525346
Ownership typeFor-profit (corporation)
Operating companyNorth Shore Healthcare · 59 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1984 (42 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
1 strength and 4 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.
Strengths
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
About average
- Registered nurse time per resident1 hr 02 min a dayWisconsin average: 1 hr 00 minAbout average
Things to ask about
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- Serious health citations1 for immediate jeopardy and 1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jun 2026 (within the past year). All 2 were later corrected.Ask about this
- Health citations at last inspection28 (Jun 2026)Wisconsin average: 9.5. Most citations are minor and corrected within weeks.Worse than state average
- Nurse staffing per resident3 hr 26 min a dayWisconsin average: 4 hr 13 minWorse than state average
- Nursing staff turnover59% a yearWisconsin average: 47%Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Wisconsin average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital20.0%State average: 23.1%About average
- Needed an emergency room visit15.2%State average: 15.5%About average
- Newly given antipsychotic drugs3.0%State average: 1.2%Worse than average
Physical therapist time: about 2 minutes per resident a day. That is less than the state average of 4 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury3.6%State average: 3.3%About average
- Pressure sores (bedsores)4.1%State average: 5.0%About average
- Given antipsychotic drugs14.8%State average: 15.8%About average
- Hospital stays per 1,000 resident days1.9State average: 1.7About average
Source: Medicare (CMS) quality measures, compared with the Wisconsin average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Wisconsin, Medicaid pays for 60% of resident days at a typical home.
- 76% Medicaid
- 6% Medicare
- 18% Private pay, insurance and other
Beds in use, on average66%Wisconsin typical: 73%
Cost of care per resident day$366Wisconsin typical: $402
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 2 stars in January 2019. It has ranged from 1 to 5 stars and changed 14 times.
Overall rating1★
Health inspections1★
Staffing3★
Quality of care2★
Nurse hours per resident per day3.4
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 2 | 1 | 3 | 5 | 3.3 |
| Jan 2020 | 2 | 2 | 2 | 2 | 3.0 |
| Jan 2021 | 2 | 2 | 3 | 2 | 3.0 |
| Jan 2022 | 5 | 4 | 2 | 5 | 2.4 |
| Jan 2023 | 2 | 2 | 2 | 4 | 3.0 |
| Jan 2024 | 1 | 2 | 2 | 1 | 3.3 |
| Feb 2025 | 3 | 3 | 2 | 2 | 3.5 |
| Feb 2026 | 3 | 3 | 4 | 2 | 3.5 |
| Sep 2026 | 1 | 1 | 3 | 2 | 3.4 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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