Roanoke, VA · less than 1 mile away
Pheasant Ridge Nursing and Rehabilitation
⌖ Roanoke, VA · Roanoke City County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds101
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)
About Pheasant Ridge Nursing and Rehabilitation
Pheasant Ridge Nursing and Rehabilitation is a 101-bed for-profit nursing home in Roanoke, VA. Medicare rates it 1 out of 5 stars overall (much below average); the average in Virginia is 3.0. At its last full inspection (Jan 2024), inspectors found 29 problems, more than the Virginia average of 14.3. 9 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 16 min a day with each resident, less than the Virginia average of 3 hr 46 min. About 54% of its nursing staff left in the past year. Medicare fined it $235,820 in the last three years. Its quality ratings are stronger for short-term rehab than for long-term care.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility namePheasant Ridge Nursing And Rehabilitation
LocationRoanoke City County, Virginia
Phone(540) 725-8210
Address4355 Pheasant Ridge Road, Roanoke, VA 24014 · Roanoke City County
CMS provider number495325
Ownership typeFor-profit (corporation)
Operating companyAvardis Health · 38 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJanuary 1, 1998 (28 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
5 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
About average
- Registered nurse time per resident38 min a dayVirginia average: 41 minAbout average
- Nursing staff turnover54% a yearVirginia average: 48%About average
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Serious health citations3 for immediate jeopardy and 6 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jul 2026 (within the past year). 4 of 9 were later corrected.Ask about this
- Fines and penalties1 fine totaling $235,820Federal penalties from the last three years, most recently in May 2026 (within the past year). The national average is $30,972 per home.Ask about this
- Health citations at last inspection29 (Jan 2024)Virginia average: 14.3. Most citations are minor and corrected within weeks.Worse than state average
- Nurse staffing per resident3 hr 16 min a dayVirginia average: 3 hr 46 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Virginia average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital20.3%State average: 22.3%About average
- Needed an emergency room visit5.6%State average: 11.5%Better than average
- Newly given antipsychotic drugs2.4%State average: 1.3%Worse than average
Physical therapist time: about 3 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury7.7%State average: 3.6%Worse than average
- Pressure sores (bedsores)5.1%State average: 4.7%About average
- Given antipsychotic drugs16.8%State average: 14.2%About average
- Hospital stays per 1,000 resident days1.5State average: 1.5About average
Source: Medicare (CMS) quality measures, compared with the Virginia average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Virginia, Medicaid pays for 63% of resident days at a typical home.
- 63% Medicaid
- 10% Medicare
- 26% Private pay, insurance and other
Beds in use, on average88%Virginia typical: 90%
Cost of care per resident day$308Virginia typical: $336
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 2 stars in January 2019. It has ranged from 1 to 5 stars and changed 13 times.
Overall rating1★
Health inspections1★
Staffing2★
Quality of care4★
Nurse hours per resident per day3.3
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 2 | 2 | 3 | 4 | 3.4 |
| Jan 2020 | 1 | 1 | 1 | 4 | 3.2 |
| Jan 2021 | 2 | 1 | – | 5 | 3.2 |
| Jan 2022 | 2 | 1 | 2 | 5 | 3.4 |
| Jan 2023 | 4 | 5 | 1 | 3 | 3.2 |
| Jan 2024 | 4 | 5 | 1 | 4 | 2.9 |
| Feb 2025 | 3 | 4 | 1 | 4 | 3.1 |
| Feb 2026 | 3 | 3 | 3 | 4 | 3.4 |
| Sep 2026 | 1 | 1 | 2 | 4 | 3.3 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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