Bluefield · 24605
Westwood Center
20 Westwood Medical Park
Bluefield, VA 24605
Heritage Hall Tazewell
⌖ Tazewell, VA · Tazewell County
No photos yet
Medicare overall rating 2 of 5 stars
Certified beds180
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Heritage Hall Tazewell
Heritage Hall Tazewell is a 180-bed for-profit nursing home in Tazewell, VA. Medicare rates it 2 out of 5 stars overall (below average); the average in Virginia is 3.0. At its last full inspection (Mar 2024), inspectors found 10 problems, fewer than the Virginia average of 14.3. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 2 hr 55 min a day with each resident, less than the Virginia average of 3 hr 46 min. About 39% of its nursing staff left in the past year. Medicare fined it $78,553 in the last three years. Its quality ratings are similar for short-term rehab (2 of 5) and long-term care (2 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameHeritage Hall Tazewell
LocationTazewell County, Virginia
Phone(276) 988-2515
Address282 Ben Bolt Avenue, Tazewell, VA 24651 · Tazewell County
CMS provider number495152
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceDecember 1, 1984 (41 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
3 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Mar 2024.Strength
- Health citations at last inspection10 (Mar 2024)Virginia average: 14.3. Most citations are minor and corrected within weeks.Strength
- Nursing staff turnover39% a yearVirginia average: 48%Strength
Things to ask about
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- Fines and penalties1 fine totaling $78,553Federal penalties from the last three years, most recently in Jun 2025 (about 1 year ago). The national average is $30,972 per home.Ask about this
- Nurse staffing per resident2 hr 55 min a dayVirginia average: 3 hr 46 minWorse than state average
- Registered nurse time per resident17 min a dayVirginia average: 41 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Virginia average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital25.4%State average: 22.3%About average
- Needed an emergency room visit26.1%State average: 11.5%Worse than average
- Newly given antipsychotic drugs0.0%State average: 1.3%Better than average
Physical therapist time: about 2 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury4.3%State average: 3.6%Worse than average
- Pressure sores (bedsores)4.7%State average: 4.7%About average
- Given antipsychotic drugs16.3%State average: 14.2%About average
- Hospital stays per 1,000 resident days1.8State average: 1.5About average
Source: Medicare (CMS) quality measures, compared with the Virginia average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Virginia, Medicaid pays for 63% of resident days at a typical home.
- 67% Medicaid
- 6% Medicare
- 27% Private pay, insurance and other
Beds in use, on average89%Virginia typical: 90%
Cost of care per resident day$239Virginia typical: $336
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 18 times.
Overall rating2★
Health inspections3★
Staffing1★
Quality of care2★
Nurse hours per resident per day2.9
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 5 | 2 | 3 | 3.6 |
| Jan 2020 | 5 | 5 | 2 | 3 | 3.7 |
| Jan 2021 | 5 | 5 | 2 | 3 | 3.6 |
| Jan 2022 | 4 | 5 | 2 | 1 | 3.6 |
| Jan 2023 | 3 | 5 | 1 | 1 | 3.0 |
| Jan 2024 | 3 | 5 | 1 | 1 | 3.6 |
| Feb 2025 | 4 | 4 | 2 | 2 | 3.0 |
| Feb 2026 | 2 | 2 | 2 | 2 | 3.1 |
| Sep 2026 | 2 | 3 | 1 | 2 | 2.9 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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