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The Palms at Florence

⌖ Florence, SC · Florence County
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Medicare overall rating 2 of 5 stars
Certified beds163
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About The Palms at Florence

The Palms at Florence is a 163-bed for-profit nursing home in Florence, SC. Medicare rates it 2 out of 5 stars overall (below average); the average in South Carolina is 3.0. At its last full inspection (Jun 2026), inspectors found 7 problems, more than the South Carolina average of 3.7. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 57 min a day with each resident, about the same as the South Carolina average of 3 hr 50 min. About 34% of its nursing staff left in the past year. Medicare fined it $7,901 in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameThe Palms At Florence
LocationFlorence County, South Carolina
Address4438 Pamplico Highway, Florence, SC 29505 · Florence County
CMS provider number425119
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJuly 1, 1978 (48 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating2 of 5Below average
Health inspections1 of 5Much below average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

1 strength and 4 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Nursing staff turnover34% a yearSouth Carolina average: 46%
    Strength

About average

  • Nurse staffing per resident3 hr 57 min a daySouth Carolina average: 3 hr 50 min
    About average

Things to ask about

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  • Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jun 2026 (within the past year). All 1 were later corrected.
    Ask about this
  • Fines and penalties1 fine totaling $7,901Federal penalties from the last three years, most recently in Oct 2023 (about 3 years ago). The national average is $30,972 per home.
    Worth asking about
  • Health citations at last inspection7 (Jun 2026)South Carolina average: 3.7. Most citations are minor and corrected within weeks.
    Worse than state average
  • Registered nurse time per resident29 min a daySouth Carolina average: 38 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the South Carolina average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital29.5%State average: 24.3%
    Worse than average
  • Needed an emergency room visit7.4%State average: 13.9%
    Better than average
  • Newly given antipsychotic drugs0.9%State average: 1.5%
    Better than average

Physical therapist time: about 3 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury1.9%State average: 3.2%
    Better than average
  • Pressure sores (bedsores)5.6%State average: 5.1%
    About average
  • Given antipsychotic drugs9.5%State average: 15.3%
    Better than average
  • Hospital stays per 1,000 resident days2.9State average: 2.0
    Worse than average

Source: Medicare (CMS) quality measures, compared with the South Carolina average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In South Carolina, Medicaid pays for 64% of resident days at a typical home.

  • 72% Medicaid
  • 19% Medicare
  • 9% Private pay, insurance and other
Beds in use, on average93%South Carolina typical: 90%
Cost of care per resident day$302South Carolina typical: $312

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 2 stars now, down from 3 stars in January 2019. It has ranged from 1 to 5 stars and changed 6 times.

Overall rating2★
Health inspections1★
Staffing4★
Quality of care5★
Nurse hours per resident per day3.9
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201932433.7
Jan 2020––––4.2
Jan 202111314.3
Jan 202211123.5
Jan 202333344.2
Jan 202433434.1
Feb 2025334–4.1
Feb 202644444.2
Sep 202621453.9

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.