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Otterbein North Shore

⌖ Lakeside, OH · Ottawa County
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Medicare overall rating 5 of 5 stars
Certified beds20
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (corporation)

About Otterbein North Shore

Otterbein North Shore is a 20-bed nonprofit nursing home in Lakeside, OH. Medicare rates it 5 out of 5 stars overall (much above average); the average in Ohio is 3.2. At its last full inspection (Mar 2026), inspectors found 8 problems, close to the Ohio average of 10.5. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 48 min a day with each resident, more than the Ohio average of 3 hr 41 min. About 53% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (4 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameOtterbein North Shore
LocationOttawa County, Ohio
Address9400 North Shore Blvd, Lakeside, OH 43440 · Ottawa County
CMS provider number366358
Ownership typeNon-profit (corporation)
Operating companyOtterbein SeniorLife · 20 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceOctober 10, 2007 (18 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating5 of 5Much above average
Health inspections4 of 5Above average
Quality measures4 of 5Above average
Staffing5 of 5Much above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

4 strengths in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Sep 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Nurse staffing per resident4 hr 48 min a dayOhio average: 3 hr 41 min
    Strength
  • Registered nurse time per resident1 hr 42 min a dayOhio average: 38 min
    Strength

About average

  • Health citations at last inspection8 (Mar 2026)Ohio average: 10.5. Most citations are minor and corrected within weeks.
    About average
  • Nursing staff turnover53% a yearOhio average: 49%
    About average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Ohio average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital23.1%State average: 24.9%
    About average
  • Needed an emergency room visit16.0%State average: 12.9%
    Worse than average
  • Newly given antipsychotic drugs1.2%State average: 1.2%
    About average

Physical therapist time: about 9 minutes per resident a day. That is more than the state average of 3 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 4 of 5 (above average)

  • Falls with a major injury2.5%State average: 3.2%
    Better than average
  • Pressure sores (bedsores)2.7%State average: 3.4%
    About average
  • Given antipsychotic drugs29.0%State average: 8.8%
    Worse than average

Source: Medicare (CMS) quality measures, compared with the Ohio average. Lower is better for every rate shown.

Who pays, and how full it is

Many residents here pay privately or through insurance. In Ohio, Medicaid pays for 48% of resident days at a typical home.

  • 13% Medicaid
  • 29% Medicare
  • 58% Private pay, insurance and other
Beds in use, on average87%Ohio typical: 85%
Cost of care per resident day$572Ohio typical: $331

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 5 stars now, the same as 5 stars in January 2019. It has ranged from 3 to 5 stars and changed 3 times.

Overall rating5★
Health inspections4★
Staffing5★
Quality of care4★
Nurse hours per resident per day4.8
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201955547.8
Jan 202055538.3
Jan 202155555.7
Jan 202255545.5
Jan 202355546.7
Jan 202455445.5
Feb 202554455.2
Feb 202644435.4
Sep 202654544.8

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.