Batavia · 14020
Premier Genesee Center for Nrsg and Rehabilitation
278 Bank Street
Batavia, NY 14020
Western New York State Veterans Home
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⌖ Batavia, NY · Genesee County
No photos yet
Medicare overall rating 5 of 5 stars
Certified beds126
Medicare / MedicaidMedicare & Medicaid
OwnershipGovernment (state)
About Western New York State Veterans Home
Western New York State Veterans Home is a 126-bed government-run nursing home in Batavia, NY. Medicare rates it 5 out of 5 stars overall (much above average); the average in New York is 3.0. At its last full inspection (Jan 2026), inspectors found 0 problems, fewer than the New York average of 8.1. Nurses and aides spend about 3 hr 36 min a day with each resident, about the same as the New York average of 3 hr 38 min. About 50% of its nursing staff left in the past year. It has had no federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameWestern New York State Veterans Home
LocationGenesee County, New York
Phone(585) 345-2000
Address220 Richmond Avenue, Batavia, NY 14020 · Genesee County
CMS provider number335788
Ownership typeGovernment (state)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceAugust 30, 1995 (31 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home.
Strengths
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection0 (Jan 2026)New York average: 8.1. Most citations are minor and corrected within weeks.Strength
About average
- Nurse staffing per resident3 hr 36 min a dayNew York average: 3 hr 38 minAbout average
- Registered nurse time per resident43 min a dayNew York average: 43 minAbout average
Things to ask about
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- Nursing staff turnover50% a yearNew York average: 40%Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury2.3%State average: 3.1%Better than average
- Pressure sores (bedsores)6.3%State average: 6.5%About average
- Given antipsychotic drugs8.1%State average: 13.7%Better than average
- Hospital stays per 1,000 resident days0.3State average: 1.7Better than average
Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In New York, Medicaid pays for 64% of resident days at a typical home.
- 47% Medicaid
- 1% Medicare
- 51% Private pay, insurance and other
Beds in use, on average82%New York typical: 92%
Cost of care per resident day$670New York typical: $432
Shares of resident days, from the home’s Medicare cost report for the year ending March 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 5 stars now, the same as 5 stars in January 2019. It has ranged from 4 to 5 stars and changed 4 times.
Overall rating5★
Health inspections5★
Staffing4★
Quality of care5★
Nurse hours per resident per day3.6
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 3 | 4 | 5 | 5.2 |
| Jan 2020 | 5 | 4 | 4 | 5 | 4.8 |
| Jan 2021 | 5 | 3 | 4 | 5 | 5.0 |
| Jan 2022 | 4 | 3 | 4 | 3 | 6.3 |
| Jan 2023 | 5 | 5 | 4 | 5 | 5.0 |
| Jan 2024 | 5 | 5 | 4 | 5 | 4.8 |
| Feb 2025 | 5 | 5 | 4 | 5 | 4.1 |
| Feb 2026 | 5 | 5 | 3 | 5 | 3.5 |
| Sep 2026 | 5 | 5 | 4 | 5 | 3.6 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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