Rochester · 14607
Lilac Manor Rehabilitation and Nursing Center
3 Upton Park
Rochester, NY 14607
Kirkhaven
⌖ Rochester, NY · Monroe County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds147
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (corporation)
About Kirkhaven
Kirkhaven is a 147-bed nonprofit nursing home in Rochester, NY. Medicare rates it 1 out of 5 stars overall (much below average); the average in New York is 3.0. At its last full inspection (Dec 2024), inspectors found 21 problems, more than the New York average of 8.1. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Medicare fined it $8,278 in the last three years. Its quality ratings are similar for short-term rehab (3 of 5) and long-term care (4 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameKirkhaven
LocationMonroe County, New York
Phone(585) 461-1991
Address254 Alexander Street, Rochester, NY 14607 · Monroe County
CMS provider number335668
Ownership typeNon-profit (corporation)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceFebruary 20, 1984 (42 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
3 things to ask about in Medicare's inspection, fine and staffing records for this home. 4 care-quality measures are worse than the state average in the rehab and long-term care section below.
Things to ask about
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- Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Dec 2025 (within the past year). All 1 were later corrected.Ask about this
- Fines and penalties1 fine totaling $8,278Federal penalties from the last three years, most recently in Dec 2025 (within the past year). The national average is $30,972 per home.Worth asking about
- Health citations at last inspection21 (Dec 2024)New York average: 8.1. Most citations are minor and corrected within weeks.Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New York average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital22.0%State average: 20.6%About average
- Needed an emergency room visit11.3%State average: 9.6%About average
- Newly given antipsychotic drugs1.6%State average: 1.2%Worse than average
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury4.4%State average: 3.1%Worse than average
- Pressure sores (bedsores)8.4%State average: 6.5%Worse than average
- Given antipsychotic drugs22.0%State average: 13.7%Worse than average
- Hospital stays per 1,000 resident days1.7State average: 1.7About average
Source: Medicare (CMS) quality measures, compared with the New York average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In New York, Medicaid pays for 64% of resident days at a typical home.
- 49% Medicaid
- 9% Medicare
- 42% Private pay, insurance and other
Beds in use, on average90%New York typical: 92%
Cost of care per resident day$342New York typical: $432
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, down from 2 stars in January 2019. It has ranged from 1 to 3 stars and changed 11 times.
Overall rating1★
Health inspections1★
Staffing1★
Quality of care3★
Nurse hours per resident per day3.2
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 2 | 1 | 3 | 5 | 3.5 |
| Jan 2020 | 2 | 1 | 2 | 5 | 4.0 |
| Jan 2021 | 1 | 1 | 3 | 4 | 3.5 |
| Jan 2022 | 2 | 2 | 2 | 4 | 3.0 |
| Jan 2023 | 2 | 2 | 3 | 4 | 3.7 |
| Jan 2024 | 2 | 3 | 1 | 2 | 3.5 |
| Feb 2025 | 2 | 2 | 1 | 5 | 3.2 |
| Feb 2026 | 2 | 2 | 2 | 4 | 3.1 |
| Sep 2026 | 1 | 1 | 1 | 3 | – |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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