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Red Rocks Care Center

⌖ Gallup, NM · Mckinley County
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Medicare overall rating 4 of 5 stars
Certified beds102
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Red Rocks Care Center

Red Rocks Care Center is a 102-bed for-profit nursing home in Gallup, NM. Medicare rates it 4 out of 5 stars overall (above average); the average in New Mexico is 2.9. At its last full inspection (Dec 2025), inspectors found 15 problems, close to the New Mexico average of 17.9. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 14 min a day with each resident, about the same as the New Mexico average of 3 hr 32 min. About 49% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (4 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameRed Rocks Care Center
LocationMckinley County, New Mexico
Address3720 Church Rock Street, Gallup, NM 87301 · Mckinley County
CMS provider number325070
Ownership typeFor-profit (limited liability company)
Operating companyGenesis Healthcare · 184 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMarch 1, 1992 (34 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating4 of 5Above average
Health inspections4 of 5Above average
Quality measures4 of 5Above average
Staffing2 of 5Below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home. 3 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Dec 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength

About average

  • Health citations at last inspection15 (Dec 2025)New Mexico average: 17.9. Most citations are minor and corrected within weeks.
    About average
  • Nurse staffing per resident3 hr 14 min a dayNew Mexico average: 3 hr 32 min
    About average
  • Nursing staff turnover49% a yearNew Mexico average: 53%
    About average

Things to ask about

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  • Registered nurse time per resident23 min a dayNew Mexico average: 38 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New Mexico average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 4 of 5 (above average)

  • Sent back to the hospital28.4%State average: 22.0%
    Worse than average
  • Needed an emergency room visit2.4%State average: 15.7%
    Better than average
  • Newly given antipsychotic drugs3.4%State average: 1.1%
    Worse than average

Physical therapist time: about 4 minutes per resident a day. That is about the same as the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 4 of 5 (above average)

  • Falls with a major injury1.7%State average: 3.5%
    Better than average
  • Pressure sores (bedsores)11.3%State average: 5.2%
    Worse than average
  • Given antipsychotic drugs10.4%State average: 14.5%
    Better than average
  • Hospital stays per 1,000 resident days1.8State average: 1.7
    About average

Source: Medicare (CMS) quality measures, compared with the New Mexico average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In New Mexico, Medicaid pays for 70% of resident days at a typical home.

  • 69% Medicaid
  • 9% Medicare
  • 22% Private pay, insurance and other
Beds in use, on average83%New Mexico typical: 83%
Cost of care per resident day$298New Mexico typical: $412

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 4 stars now, up from 1 star in January 2019. It has ranged from 1 to 4 stars and changed 10 times.

Overall rating4★
Health inspections4★
Staffing2★
Quality of care4★
Nurse hours per resident per day3.2
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201911333.2
Jan 202032433.2
Jan 202121534.1
Jan 202233333.0
Jan 202333242.9
Jan 202422243.1
Feb 202533332.9
Feb 202644243.0
Sep 202644243.2

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.