Clovis · 88101
Retirement Ranches
2221 Dillon
Clovis, NM 88101
Coronado Care Center
⌖ Portales, NM · Roosevelt County
No photos yet
Medicare overall rating 4 of 5 stars
Certified beds80
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Coronado Care Center
Coronado Care Center is a 80-bed for-profit nursing home in Portales, NM. Medicare rates it 4 out of 5 stars overall (above average); the average in New Mexico is 2.9. At its last full inspection (Jun 2025), inspectors found 9 problems, fewer than the New Mexico average of 17.9. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 30 min a day with each resident, about the same as the New Mexico average of 3 hr 32 min. About 37% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
Is this your home? Tell families what makes it special: add photos, a description, care programs and amenities, and answer anything Medicare’s data flags.
Key details
Facility nameCoronado Care Center
LocationRoosevelt County, New Mexico
Phone(575) 359-4719
Address1604 West 18th Street, Portales, NM 88130 · Roosevelt County
CMS provider number325114
Ownership typeFor-profit (limited liability company)
Operating companyOpco Skilled Management · 68 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceOctober 29, 2003 (22 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
4 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home. 4 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jun 2025.Strength
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection9 (Jun 2025)New Mexico average: 17.9. Most citations are minor and corrected within weeks.Strength
- Nursing staff turnover37% a yearNew Mexico average: 53%Strength
About average
- Nurse staffing per resident3 hr 30 min a dayNew Mexico average: 3 hr 32 minAbout average
Things to ask about
This home hasn’t responded to these yet. Represent this home? Respond →
- Registered nurse time per resident27 min a dayNew Mexico average: 38 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the New Mexico average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital21.0%State average: 22.0%About average
- Needed an emergency room visit19.0%State average: 15.7%Worse than average
- Newly given antipsychotic drugs4.3%State average: 1.1%Worse than average
Physical therapist time: about 6 minutes per resident a day. That is more than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury8.9%State average: 3.5%Worse than average
- Pressure sores (bedsores)4.2%State average: 5.2%About average
- Given antipsychotic drugs22.4%State average: 14.5%Worse than average
- Hospital stays per 1,000 resident days1.0State average: 1.7Better than average
Source: Medicare (CMS) quality measures, compared with the New Mexico average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In New Mexico, Medicaid pays for 70% of resident days at a typical home.
- 77% Medicaid
- 11% Medicare
- 12% Private pay, insurance and other
Beds in use, on average93%New Mexico typical: 83%
Cost of care per resident day$442New Mexico typical: $412
Shares of resident days, from the home’s Medicare cost report for the year ending August 2025. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 4 stars now, down from 5 stars in January 2019. It has ranged from 1 to 5 stars and changed 13 times.
Overall rating4★
Health inspections4★
Staffing3★
Quality of care3★
Nurse hours per resident per day3.5
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 5 | 2 | 4 | 2.7 |
| Jan 2020 | 3 | 4 | 3 | 1 | 2.4 |
| Jan 2021 | 2 | 4 | 1 | 1 | – |
| Jan 2022 | 4 | 4 | 3 | 3 | 2.9 |
| Jan 2023 | 2 | 2 | 2 | 3 | 2.9 |
| Jan 2024 | 2 | 3 | 1 | 4 | 2.6 |
| Feb 2025 | 4 | 4 | 2 | 4 | 3.2 |
| Feb 2026 | 4 | 4 | 3 | 4 | 3.4 |
| Sep 2026 | 4 | 4 | 3 | 3 | 3.5 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
Loading…
Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
Other nursing homes near Portales
Looking at more than one home? Here are other facilities from the directory in Portales and the nearby area.
Clovis · 88101
St. Anthony Healthcare and Rehabilitation Center
1400 West 21st Street
Clovis, NM 88101
Clovis · 88101
Clovis Healthcare and Rehabilitation Center
1201 North Norris Street
Clovis, NM 88101
Explore the area
View more homes nearby
Browse nursing homes in Portales and the surrounding area.
See all nearby homes →Family reviews
No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.