Springfield · 65810
The Neighborhoods at Quail Creek
1514 West Lark
Springfield, MO 65810
Sunterra Springs Springfield
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⌖ Springfield, MO · Greene County
No photos yet
Medicare overall rating 4 of 5 stars
Certified beds38
Medicare / MedicaidMedicare only
OwnershipFor-profit (limited liability company)
About Sunterra Springs Springfield
Sunterra Springs Springfield is a 38-bed for-profit nursing home in Springfield, MO. Medicare rates it 4 out of 5 stars overall (above average); the average in Missouri is 2.5. At its last full inspection (Jun 2025), inspectors found 11 problems, close to the Missouri average of 11.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 59 min a day with each resident, more than the Missouri average of 3 hr 26 min. About 66% of its nursing staff left in the past year. Medicare fined it $18,348 in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameSunterra Springs Springfield
LocationGreene County, Missouri
Phone(417) 720-8050
Address4935 S National Ave, Springfield, MO 65810 · Greene County
CMS provider number265871
Ownership typeFor-profit (limited liability company)
Operating companySunterra Springs · 4 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceAugust 23, 2018 (8 years)
✓ Medicare✗ Medicaid
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jun 2025.Strength
- Nurse staffing per resident3 hr 59 min a dayMissouri average: 3 hr 26 minStrength
- Registered nurse time per resident1 hr 12 min a dayMissouri average: 28 minStrength
About average
- Health citations at last inspection11 (Jun 2025)Missouri average: 11.4. Most citations are minor and corrected within weeks.About average
Things to ask about
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- Fines and penalties4 fines totaling $18,348; 1 Medicare payment denialFederal penalties from the last three years, most recently in Jun 2025 (about 1 year ago). The national average is $30,972 per home.Ask about this
- Nursing staff turnover66% a yearMissouri average: 56%Worse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Missouri average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital30.4%State average: 26.0%About average
- Needed an emergency room visit6.9%State average: 13.7%Better than average
- Newly given antipsychotic drugs1.0%State average: 2.2%Better than average
Physical therapist time: about 25 minutes per resident a day. That is more than the state average of 2 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Source: Medicare (CMS) quality measures, compared with the Missouri average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In Missouri, Medicaid pays for 65% of resident days at a typical home.
- 0% Medicaid
- 35% Medicare
- 65% Private pay, insurance and other
Beds in use, on average93%Missouri typical: 71%
Cost of care per resident day$560Missouri typical: $254
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 4 stars now, down from 5 stars in October 2019. It has ranged from 2 to 5 stars and changed 9 times.
Overall rating4★
Health inspections3★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Oct 2019 | 5 | 5 | 4 | 5 | 4.8 |
| Jan 2020 | 5 | 5 | 4 | 5 | 4.9 |
| Jan 2021 | 5 | 5 | 5 | 5 | 5.1 |
| Jan 2022 | 5 | 5 | 5 | 4 | 5.0 |
| Jan 2023 | 5 | 5 | 5 | 5 | 5.1 |
| Jan 2024 | 5 | 4 | 3 | 5 | 4.3 |
| Feb 2025 | 5 | 4 | 3 | 5 | 4.1 |
| Feb 2026 | 3 | 3 | 4 | 4 | 4.0 |
| Sep 2026 | 4 | 3 | 4 | 5 | 4.0 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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