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Sunterra Springs Independence

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⌖ Independence, MO · Jackson County
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Medicare overall rating 5 of 5 stars
Certified beds38
Medicare / MedicaidMedicare only
OwnershipFor-profit (limited liability company)

About Sunterra Springs Independence

Sunterra Springs Independence is a 38-bed for-profit nursing home in Independence, MO. Medicare rates it 5 out of 5 stars overall (much above average); the average in Missouri is 2.5. At its last full inspection (Feb 2025), inspectors found 3 problems, fewer than the Missouri average of 11.4. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 07 min a day with each resident, more than the Missouri average of 3 hr 26 min. About 65% of its nursing staff left in the past year. It has had no federal fines in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameSunterra Springs Independence
LocationJackson County, Missouri
Address19200 E 37th Terrace S, Independence, MO 64057 · Jackson County
CMS provider number265864
Ownership typeFor-profit (limited liability company)
Operating companySunterra Springs · 4 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceNovember 17, 2017 (8 years)
✓ Medicare✗ Medicaid

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating5 of 5Much above average
Health inspections4 of 5Above average
Quality measures5 of 5Much above average
Staffing3 of 5Average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

5 strengths and 1 thing to ask about in Medicare's inspection, fine and staffing records for this home.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Feb 2025.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection3 (Feb 2025)Missouri average: 11.4. Most citations are minor and corrected within weeks.
    Strength
  • Nurse staffing per resident4 hr 07 min a dayMissouri average: 3 hr 26 min
    Strength
  • Registered nurse time per resident58 min a dayMissouri average: 28 min
    Strength

Things to ask about

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  • Nursing staff turnover65% a yearMissouri average: 56%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Missouri average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital24.1%State average: 26.0%
    About average
  • Needed an emergency room visit10.0%State average: 13.7%
    Better than average
  • Newly given antipsychotic drugs1.0%State average: 2.2%
    Better than average

Physical therapist time: about 20 minutes per resident a day. That is more than the state average of 2 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Source: Medicare (CMS) quality measures, compared with the Missouri average. Lower is better for every rate shown.

Who pays, and how full it is

Many residents here pay privately or through insurance. In Missouri, Medicaid pays for 65% of resident days at a typical home.

  • 0% Medicaid
  • 46% Medicare
  • 54% Private pay, insurance and other
Beds in use, on average94%Missouri typical: 71%
Cost of care per resident day$579Missouri typical: $254

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 5 stars now, up from 4 stars in April 2019. It has ranged from 2 to 5 stars and changed 12 times.

Overall rating5★
Health inspections4★
Staffing3★
Quality of care5★
Nurse hours per resident per day4.1
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Apr 201944234.6
Jan 202043254.0
Jan 202143252.9
Jan 202253454.5
Jan 202343454.9
Jan 202443354.1
Feb 202523143.8
Feb 202654254.0
Sep 202654354.1

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

Other nursing homes near Independence

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Villages of Jackson Creek

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.