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West Side House LTC Facility

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⌖ Worcester, MA · Worcester County
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Medicare overall rating 5 of 5 stars
Certified beds91
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)

About West Side House LTC Facility

West Side House LTC Facility is a 91-bed for-profit nursing home in Worcester, MA. Medicare rates it 5 out of 5 stars overall (much above average); the average in Massachusetts is 3.0. At its last full inspection (Mar 2026), inspectors found 0 problems, fewer than the Massachusetts average of 6.8. Nurses and aides spend about 4 hr 16 min a day with each resident, more than the Massachusetts average of 3 hr 52 min. About 50% of its nursing staff left in the past year. It has had no federal fines in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameWest Side House Ltc Facility
LocationWorcester County, Massachusetts
Address35 Fruit Street, Worcester, MA 01609 · Worcester County
CMS provider number225500
Ownership typeFor-profit (corporation)
Operating companyElder Services · 6 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJuly 1, 1990 (36 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating5 of 5Much above average
Health inspections5 of 5Much above average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection0 (Mar 2026)Massachusetts average: 6.8. Most citations are minor and corrected within weeks.
    Strength
  • Nurse staffing per resident4 hr 16 min a dayMassachusetts average: 3 hr 52 min
    Strength

Things to ask about

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  • Registered nurse time per resident28 min a dayMassachusetts average: 39 min
    Worse than state average
  • Nursing staff turnover50% a yearMassachusetts average: 38%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Massachusetts average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury1.9%State average: 3.4%
    Better than average
  • Pressure sores (bedsores)2.5%State average: 4.2%
    Better than average
  • Given antipsychotic drugs65.4%State average: 21.4%
    Worse than average
  • Hospital stays per 1,000 resident days0.7State average: 1.9
    Better than average

Source: Medicare (CMS) quality measures, compared with the Massachusetts average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Massachusetts, Medicaid pays for 60% of resident days at a typical home.

  • 73% Medicaid
  • 2% Medicare
  • 26% Private pay, insurance and other
Beds in use, on average91%Massachusetts typical: 86%
Cost of care per resident day$436Massachusetts typical: $386

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 5 stars now, up from 2 stars in January 2019. It has ranged from 1 to 5 stars and changed 16 times.

Overall rating5★
Health inspections5★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.3
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201921423.9
Jan 202021424.4
Jan 202121434.2
Jan 202242453.8
Jan 202322434.0
Jan 202422324.0
Feb 202512314.7
Feb 202654454.0
Sep 202655454.3

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Explore the area

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.