Webster · 01570
Brookside Rehabilitation and Healthcare Center
11 Pontiac Avenue
Webster, MA 01570
Lanessa Extended Care
⌖ Webster, MA · Worcester County
No photos yet
Medicare overall rating 1 of 5 stars
Certified beds96
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (partnership)
About Lanessa Extended Care
Lanessa Extended Care is a 96-bed for-profit nursing home in Webster, MA. Medicare rates it 1 out of 5 stars overall (much below average); the average in Massachusetts is 3.0. At its last full inspection (May 2026), inspectors found 16 problems, more than the Massachusetts average of 6.8. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 04 min a day with each resident, less than the Massachusetts average of 3 hr 52 min. About 25% of its nursing staff left in the past year. Medicare fined it $119,962 in the last three years. Its quality ratings are similar for short-term rehab (2 of 5) and long-term care (2 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameLanessa Extended Care
LocationWorcester County, Massachusetts
Phone(203) 465-8321
Address751 School Street, Webster, MA 01570 · Worcester County
CMS provider number225395
Ownership typeFor-profit (partnership)
Operating companyAthena Healthcare Systems · 19 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJuly 1, 1990 (36 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 4 things to ask about in Medicare's inspection, fine and staffing records for this home. 4 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jan 2026.Strength
- Nursing staff turnover25% a yearMassachusetts average: 38%Strength
Things to ask about
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- Fines and penalties1 fine totaling $119,962Federal penalties from the last three years, most recently in Nov 2023 (about 2 years ago). The national average is $30,972 per home.Ask about this
- Health citations at last inspection16 (May 2026)Massachusetts average: 6.8. Most citations are minor and corrected within weeks.Worse than state average
- Nurse staffing per resident3 hr 04 min a dayMassachusetts average: 3 hr 52 minWorse than state average
- Registered nurse time per resident32 min a dayMassachusetts average: 39 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Massachusetts average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital18.3%State average: 25.7%Better than average
- Needed an emergency room visit12.8%State average: 11.9%About average
- Newly given antipsychotic drugs5.6%State average: 1.4%Worse than average
Physical therapist time: about 7 minutes per resident a day. That is more than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury7.4%State average: 3.4%Worse than average
- Pressure sores (bedsores)5.4%State average: 4.2%Worse than average
- Given antipsychotic drugs38.1%State average: 21.4%Worse than average
- Hospital stays per 1,000 resident days1.6State average: 1.9About average
Source: Medicare (CMS) quality measures, compared with the Massachusetts average. Lower is better for every rate shown.
Who pays, and how full it is
Most residents here have their care paid by Medicaid. In Massachusetts, Medicaid pays for 60% of resident days at a typical home.
- 91% Medicaid
- 4% Medicare
- 6% Private pay, insurance and other
Beds in use, on average82%Massachusetts typical: 86%
Cost of care per resident day$334Massachusetts typical: $386
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 1 star now, the same as 1 star in January 2019. It has ranged from 1 to 3 stars and changed 7 times.
Overall rating1★
Health inspections1★
Staffing3★
Quality of care2★
Nurse hours per resident per day3.1
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 1 | 1 | 2 | 4 | 2.8 |
| Jan 2020 | 2 | 2 | 2 | 3 | 3.0 |
| Jan 2021 | 2 | 2 | – | 4 | – |
| Jan 2022 | 2 | 3 | 1 | 2 | – |
| Jan 2023 | 1 | 1 | 1 | 1 | 2.5 |
| Jan 2024 | 1 | 1 | 1 | 4 | 2.8 |
| Feb 2025 | 1 | 1 | 2 | 2 | 3.0 |
| Feb 2026 | 1 | 1 | 2 | 3 | 2.9 |
| Sep 2026 | 1 | 1 | 3 | 2 | 3.1 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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