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Hampden Post Acute

⌖ Wilbraham, MA · Hampden County
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Medicare overall rating 3 of 5 stars
Certified beds135
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Hampden Post Acute

Hampden Post Acute is a 135-bed for-profit nursing home in Wilbraham, MA. Medicare rates it 3 out of 5 stars overall (average); the average in Massachusetts is 3.0. At its last full inspection (Jan 2026), inspectors found 5 problems, fewer than the Massachusetts average of 6.8. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 3 hr 38 min a day with each resident, about the same as the Massachusetts average of 3 hr 52 min. About 64% of its nursing staff left in the past year. It has had no federal fines in the last three years. Its quality ratings are stronger for long-term care than for short-term rehab.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameHampden Post Acute
LocationHampden County, Massachusetts
Address9 Maple Street, Wilbraham, MA 01095 · Hampden County
CMS provider number225295
Ownership typeFor-profit (limited liability company)
Operating companyMarquis Health Services · 90 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 29, 1987 (39 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating3 of 5Average
Health inspections4 of 5Above average
Quality measures3 of 5Average
Staffing1 of 5Much below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jan 2026.
    Strength
  • Fines and penaltiesNoneNo federal fines or payment denials in the last three years.
    Strength
  • Health citations at last inspection5 (Jan 2026)Massachusetts average: 6.8. Most citations are minor and corrected within weeks.
    Strength

About average

  • Nurse staffing per resident3 hr 38 min a dayMassachusetts average: 3 hr 52 min
    About average

Things to ask about

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  • Registered nurse time per resident20 min a dayMassachusetts average: 39 min
    Worse than state average
  • Nursing staff turnover64% a yearMassachusetts average: 38%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Massachusetts average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 2 of 5 (below average)

  • Sent back to the hospital27.2%State average: 25.7%
    About average
  • Needed an emergency room visit10.2%State average: 11.9%
    About average
  • Newly given antipsychotic drugs1.9%State average: 1.4%
    Worse than average

Physical therapist time: about 3 minutes per resident a day. That is less than the state average of 5 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.4%State average: 3.4%
    Better than average
  • Pressure sores (bedsores)5.8%State average: 4.2%
    Worse than average
  • Given antipsychotic drugs22.6%State average: 21.4%
    About average
  • Hospital stays per 1,000 resident days1.2State average: 1.9
    Better than average

Source: Medicare (CMS) quality measures, compared with the Massachusetts average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In Massachusetts, Medicaid pays for 60% of resident days at a typical home.

  • 53% Medicaid
  • 4% Medicare
  • 43% Private pay, insurance and other
Beds in use, on average78%Massachusetts typical: 86%
Cost of care per resident day$357Massachusetts typical: $386

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 3 stars now, up from 2 stars in January 2019. It has ranged from 1 to 4 stars and changed 10 times.

Overall rating3★
Health inspections4★
Staffing1★
Quality of care3★
Nurse hours per resident per day3.6
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201922343.2
Jan 202032353.1
Jan 202121453.5
Jan 202211223.4
Jan 202311113.4
Jan 202411113.7
Feb 202511213.9
Feb 202623133.6
Sep 202634133.6

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.