Jacksonville · 32258
River Garden Hebrew Home for the Aged
11401 Old Saint Augustine Rd
Jacksonville, FL 32258
Bartram Crossing
⌖ Jacksonville, FL · Duval County
No photos yet
Medicare overall rating 2 of 5 stars
Certified beds100
Medicare / MedicaidMedicare & Medicaid
OwnershipNon-profit (corporation)
About Bartram Crossing
Bartram Crossing is a 100-bed nonprofit nursing home in Jacksonville, FL. Medicare rates it 2 out of 5 stars overall (below average); the average in Florida is 3.3. At its last full inspection (Mar 2026), inspectors found 5 problems, fewer than the Florida average of 7.1. 3 citations in its recent inspections were for residents being harmed or put in immediate danger. Nurses and aides spend about 4 hr 26 min a day with each resident, more than the Florida average of 3 hr 49 min. About 28% of its nursing staff left in the past year. Medicare fined it $144,035 in the last three years. Its quality ratings are similar for short-term rehab (4 of 5) and long-term care (5 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameBartram Crossing
LocationDuval County, Florida
Phone(904) 824-3326
Address6209 Brooks Bartram Drive, Jacksonville, FL 32258 · Duval County
CMS provider number105645
Ownership typeNon-profit (corporation)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJune 1, 1989 (37 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
4 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.
Strengths
- Health citations at last inspection5 (Mar 2026)Florida average: 7.1. Most citations are minor and corrected within weeks.Strength
- Nurse staffing per resident4 hr 26 min a dayFlorida average: 3 hr 49 minStrength
- Registered nurse time per resident58 min a dayFlorida average: 44 minStrength
- Nursing staff turnover28% a yearFlorida average: 41%Strength
Things to ask about
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- Abuse citationOn recordMedicare shows this icon when a home was cited for abuse, neglect or exploitation in recent inspections. Ask what happened and what changed.Ask about this
- Serious health citations3 for immediate jeopardyCitations where inspectors found residents were harmed or put in immediate danger, most recently in Dec 2025 (within the past year). All 3 were later corrected.Ask about this
- Fines and penalties1 fine totaling $144,035Federal penalties from the last three years, most recently in Dec 2025 (within the past year). The national average is $30,972 per home.Ask about this
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Florida average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital26.2%State average: 26.1%About average
- Needed an emergency room visit7.8%State average: 9.1%About average
- Newly given antipsychotic drugs0.8%State average: 1.5%Better than average
Physical therapist time: about 18 minutes per resident a day. That is more than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury0.8%State average: 2.5%Better than average
- Pressure sores (bedsores)10.6%State average: 4.5%Worse than average
- Given antipsychotic drugs16.0%State average: 8.6%Worse than average
- Hospital stays per 1,000 resident days1.1State average: 2.1Better than average
Source: Medicare (CMS) quality measures, compared with the Florida average. Lower is better for every rate shown.
Who pays, and how full it is
Medicare pays for much of the care here, typically short rehab stays. In Florida, Medicaid pays for 61% of resident days at a typical home.
- 23% Medicaid
- 47% Medicare
- 29% Private pay, insurance and other
Beds in use, on average94%Florida typical: 91%
Cost of care per resident day$744Florida typical: $351
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 5 times.
Overall rating2★
Health inspections1★
Staffing5★
Quality of care5★
Nurse hours per resident per day4.4
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 4 | 4 | 5 | 5.1 |
| Jan 2020 | 5 | 4 | 4 | 5 | 4.9 |
| Jan 2021 | 5 | 4 | 4 | 5 | 5.0 |
| Jan 2022 | 5 | 5 | 4 | 5 | 5.1 |
| Jan 2023 | 5 | 4 | 4 | 5 | 4.7 |
| Jan 2024 | 4 | 3 | 4 | 5 | 4.5 |
| Feb 2025 | 5 | 4 | 5 | 4 | 4.6 |
| Feb 2026 | 5 | 4 | 5 | 4 | 4.5 |
| Sep 2026 | 2 | 1 | 5 | 5 | 4.4 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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