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Encore at Wilmington

⌖ Wilmington, DE · New Castle County
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Medicare overall rating 3 of 5 stars
Certified beds82
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (corporation)

About Encore at Wilmington

Encore at Wilmington is a 82-bed for-profit nursing home in Wilmington, DE. Medicare rates it 3 out of 5 stars overall (average); the average in Delaware is 3.2. At its last full inspection (Jun 2025), inspectors found 10 problems, close to the Delaware average of 10.9. 1 citation in its recent inspections was for residents being harmed or put in immediate danger. Nurses and aides spend about 3 hr 57 min a day with each resident, about the same as the Delaware average of 4 hr 21 min. About 51% of its nursing staff left in the past year. Medicare fined it $32,394 in the last three years. Its quality ratings are similar for short-term rehab (5 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameEncore At Wilmington
LocationNew Castle County, Delaware
Address2723 Shipley Road, Wilmington, DE 19810 · New Castle County
CMS provider number85031
Ownership typeFor-profit (corporation)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMay 7, 1986 (40 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating3 of 5Average
Health inspections2 of 5Below average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

1 strength and 3 things to ask about in Medicare's inspection, fine and staffing records for this home. 1 care-quality measure is worse than the state average in the rehab and long-term care section below.

Strengths

  • Registered nurse time per resident1 hr 09 min a dayDelaware average: 58 min
    Strength

About average

  • Health citations at last inspection10 (Jun 2025)Delaware average: 10.9. Most citations are minor and corrected within weeks.
    About average
  • Nurse staffing per resident3 hr 57 min a dayDelaware average: 4 hr 21 min
    About average

Things to ask about

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  • Serious health citations1 for actual harmCitations where inspectors found residents were harmed or put in immediate danger, most recently in Jun 2026 (within the past year). All 1 were later corrected.
    Ask about this
  • Fines and penalties2 fines totaling $32,394Federal penalties from the last three years, most recently in Jul 2024 (about 2 years ago). The national average is $30,972 per home.
    Ask about this
  • Nursing staff turnover51% a yearDelaware average: 41%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the Delaware average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital16.8%State average: 23.3%
    Better than average
  • Needed an emergency room visit5.5%State average: 11.6%
    Better than average
  • Newly given antipsychotic drugs1.3%State average: 1.0%
    Worse than average

Physical therapist time: about 0 minutes per resident a day. That is less than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.1%State average: 3.2%
    Better than average
  • Pressure sores (bedsores)3.5%State average: 3.5%
    About average
  • Given antipsychotic drugs4.2%State average: 10.7%
    Better than average
  • Hospital stays per 1,000 resident days1.6State average: 1.8
    About average

Source: Medicare (CMS) quality measures, compared with the Delaware average. Lower is better for every rate shown.

Who pays, and how full it is

Many residents here pay privately or through insurance. In Delaware, Medicaid pays for 67% of resident days at a typical home.

  • 31% Medicaid
  • 17% Medicare
  • 52% Private pay, insurance and other
Beds in use, on average75%Delaware typical: 86%
Cost of care per resident day$574Delaware typical: $413

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 3 stars now, down from 4 stars in January 2019. It has ranged from 1 to 5 stars and changed 11 times.

Overall rating3★
Health inspections2★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201942554.9
Jan 202054554.8
Jan 202154554.3
Jan 202244443.9
Jan 202344443.7
Jan 202443453.8
Feb 202511334.2
Feb 202621453.9
Sep 202632454.0

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.