San Bernardino · 92407
Hillcrest Nursing Home
4280 Cypress Drive
San Bernardino, CA 92407
Shandin Hills Behavior Therapy Center
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⌖ San Bernardino, CA · San Bernardino County
No photos yet
Medicare overall rating 5 of 5 stars
Certified beds78
Medicare / MedicaidMedicaid only
OwnershipFor-profit (limited liability company)
About Shandin Hills Behavior Therapy Center
Shandin Hills Behavior Therapy Center is a 78-bed for-profit nursing home in San Bernardino, CA. Medicare rates it 5 out of 5 stars overall (much above average); the average in California is 3.2. At its last full inspection (Feb 2026), inspectors found 4 problems, fewer than the California average of 15.6. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 2 hr 33 min a day with each resident, less than the California average of 4 hr 31 min. About 41% of its nursing staff left in the past year. It has had no federal fines in the last three years.
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility nameShandin Hills Behavior Therapy Center
LocationSan Bernardino County, California
Phone(909) 886-6786
Address4164 N 4th Ave, San Bernardino, CA 92407 · San Bernardino County
CMS provider number05A208
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceJuly 1, 1974 (52 years)
✗ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Feb 2026.Strength
- Fines and penaltiesNoneNo federal fines or payment denials in the last three years.Strength
- Health citations at last inspection4 (Feb 2026)California average: 15.6. Most citations are minor and corrected within weeks.Strength
About average
- Nursing staff turnover41% a yearCalifornia average: 37%About average
Things to ask about
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- Nurse staffing per resident2 hr 33 min a dayCalifornia average: 4 hr 31 minWorse than state average
- Registered nurse time per resident15 min a dayCalifornia average: 40 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury0.0%State average: 1.6%Better than average
- Pressure sores (bedsores)0.0%State average: 4.3%Better than average
- Hospital stays per 1,000 resident days0.0State average: 2.2Better than average
Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.
Ratings over time
Its overall Medicare rating is 5 stars now, the same as 5 stars in January 2019. It has ranged from 3 to 5 stars and changed 9 times.
Overall rating5★
Health inspections5★
Staffing3★
Quality of care5★
Nurse hours per resident per day2.6
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 5 | 4 | 4 | 5 | 4.3 |
| Jan 2020 | 4 | 3 | 2 | 5 | 2.8 |
| Jan 2021 | 3 | 3 | 1 | 5 | 2.4 |
| Jan 2022 | 3 | 3 | 1 | 5 | 2.3 |
| Jan 2023 | 5 | 4 | 2 | 5 | 2.2 |
| Jan 2024 | 4 | 3 | 2 | 5 | 2.6 |
| Feb 2025 | 5 | 4 | 3 | 5 | 2.5 |
| Feb 2026 | 5 | 4 | 3 | 5 | 2.5 |
| Sep 2026 | 5 | 5 | 3 | 5 | 2.6 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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