Long Beach · 90804
Marlora Post Acute Rehab Hosp
3801 E Anaheim St
Long Beach, CA 90804
Pacific Palms Healthcare
⌖ Long Beach, CA · Los Angeles County
No photos yet
Medicare overall rating 2 of 5 stars
Certified beds133
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)
About Pacific Palms Healthcare
Pacific Palms Healthcare is a 133-bed for-profit nursing home in Long Beach, CA. Medicare rates it 2 out of 5 stars overall (below average); the average in California is 3.2. At its last full inspection (Nov 2025), inspectors found 31 problems, more than the California average of 15.6. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 15 min a day with each resident, about the same as the California average of 4 hr 31 min. About 27% of its nursing staff left in the past year. Medicare fined it $19,475 in the last three years. Its quality ratings are similar for short-term rehab (5 of 5) and long-term care (5 of 5).
Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology
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Key details
Facility namePacific Palms Healthcare
LocationLos Angeles County, California
Phone(562) 433-6791
Address1020 Termino Avenue, Long Beach, CA 90804 · Los Angeles County
CMS provider number56164
Ownership typeFor-profit (limited liability company)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMarch 6, 1970 (56 years)
✓ Medicare✓ Medicaid
Certified for Medicaid; ask whether a Medicaid bed is available.
Quality & inspections
Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.
Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.
What Medicare found
2 strengths and 3 things to ask about in Medicare's inspection, fine and staffing records for this home.
Strengths
- Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Nov 2025.Strength
- Nursing staff turnover27% a yearCalifornia average: 37%Strength
About average
- Nurse staffing per resident4 hr 15 min a dayCalifornia average: 4 hr 31 minAbout average
Things to ask about
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- Fines and penalties1 fine totaling $19,475Federal penalties from the last three years, most recently in Oct 2023 (about 3 years ago). The national average is $30,972 per home.Worth asking about
- Health citations at last inspection31 (Nov 2025)California average: 15.6. Most citations are minor and corrected within weeks.Worse than state average
- Registered nurse time per resident33 min a dayCalifornia average: 40 minWorse than state average
Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these
Short-term rehab or long-term care?
Medicare rates these separately, and many homes are better at one than the other.
Short-term rehab
For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.
- Sent back to the hospital18.4%State average: 23.0%About average
- Needed an emergency room visit2.4%State average: 11.2%Better than average
- Newly given antipsychotic drugs0.2%State average: 1.5%Better than average
Physical therapist time: about 4 minutes per resident a day. That is less than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.
Long-term care
For residents who live at the home for months or years.
- Falls with a major injury0.3%State average: 1.6%Better than average
- Pressure sores (bedsores)4.1%State average: 4.3%About average
- Given antipsychotic drugs2.7%State average: 12.0%Better than average
- Hospital stays per 1,000 resident days2.5State average: 2.2About average
Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.
Who pays, and how full it is
Many residents here pay privately or through insurance. In California, Medicaid pays for 7% of resident days at a typical home.
- 4% Medicaid
- 5% Medicare
- 91% Private pay, insurance and other
Beds in use, on average87%California typical: 90%
Cost of care per resident day$401California typical: $464
Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.
Ratings over time
Its overall Medicare rating is 2 stars now, down from 4 stars in January 2019. It has ranged from 2 to 4 stars and changed 10 times.
Overall rating2★
Health inspections1★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.2
20192020202120222023202420252026
Show the values by year
| Month | Overall | Inspections | Staffing | Quality | Nurse hours |
|---|---|---|---|---|---|
| Jan 2019 | 4 | 3 | 3 | 5 | 3.8 |
| Jan 2020 | 3 | 2 | 3 | 5 | 4.7 |
| Jan 2021 | 3 | 2 | 3 | 5 | 4.6 |
| Jan 2022 | 3 | 2 | 3 | 5 | 4.2 |
| Jan 2023 | 3 | 2 | 4 | 5 | 4.2 |
| Jan 2024 | 3 | 2 | 4 | 5 | 4.2 |
| Feb 2025 | 3 | 2 | 4 | 5 | 3.8 |
| Feb 2026 | 2 | 1 | 5 | 5 | 4.3 |
| Sep 2026 | 2 | 1 | 4 | 5 | 4.2 |
Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology
See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home
From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.
Inspection summary
How this facility compares to state and national averages on CMS-reported problems.
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Three-survey history
Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.
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