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Northbrook Healthcare Center

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⌖ Willits, CA · Mendocino County
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Medicare overall rating 4 of 5 stars
Certified beds70
Medicare / MedicaidMedicare & Medicaid
OwnershipFor-profit (limited liability company)

About Northbrook Healthcare Center

Northbrook Healthcare Center is a 70-bed for-profit nursing home in Willits, CA. Medicare rates it 4 out of 5 stars overall (above average); the average in California is 3.2. At its last full inspection (Jan 2026), inspectors found 9 problems, fewer than the California average of 15.6. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 02 min a day with each resident, less than the California average of 4 hr 31 min. About 42% of its nursing staff left in the past year. Medicare fined it $9,295 in the last three years. Its quality ratings are similar for short-term rehab (5 of 5) and long-term care (5 of 5).

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameNorthbrook Healthcare Center
LocationMendocino County, California
Address64 Northbrook Way, Willits, CA 95490 · Mendocino County
CMS provider number56215
Ownership typeFor-profit (limited liability company)
Operating companyThe Ensign Group · 343 homes
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceApril 1, 1973 (53 years)
✓ Medicare✓ Medicaid

Certified for Medicaid; ask whether a Medicaid bed is available.

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating4 of 5Above average
Health inspections3 of 5Average
Quality measures5 of 5Much above average
Staffing2 of 5Below average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

2 strengths and 4 things to ask about in Medicare's inspection, fine and staffing records for this home. 2 care-quality measures are worse than the state average in the rehab and long-term care section below.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Dec 2025.
    Strength
  • Health citations at last inspection9 (Jan 2026)California average: 15.6. Most citations are minor and corrected within weeks.
    Strength

Things to ask about

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  • Fines and penalties1 fine totaling $9,295Federal penalties from the last three years, most recently in Mar 2025 (about 1 year ago). The national average is $30,972 per home.
    Worth asking about
  • Nurse staffing per resident4 hr 02 min a dayCalifornia average: 4 hr 31 min
    Worse than state average
  • Registered nurse time per resident22 min a dayCalifornia average: 40 min
    Worse than state average
  • Nursing staff turnover42% a yearCalifornia average: 37%
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Short-term rehab

For a stay of a few weeks after a hospital visit, such as after surgery or a stroke.

Medicare quality rating: 5 of 5 (much above average)

  • Sent back to the hospital9.6%State average: 23.0%
    Better than average
  • Needed an emergency room visit10.7%State average: 11.2%
    About average
  • Newly given antipsychotic drugs0.0%State average: 1.5%
    Better than average

Physical therapist time: about 11 minutes per resident a day. That is more than the state average of 6 minutes. If rehab is the goal, ask how many therapy sessions a week to expect.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury2.9%State average: 1.6%
    Worse than average
  • Pressure sores (bedsores)1.0%State average: 4.3%
    Better than average
  • Given antipsychotic drugs22.4%State average: 12.0%
    Worse than average
  • Hospital stays per 1,000 resident days0.0State average: 2.2
    Better than average

Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.

Who pays, and how full it is

Most residents here have their care paid by Medicaid. In California, Medicaid pays for 7% of resident days at a typical home.

  • 72% Medicaid
  • 20% Medicare
  • 8% Private pay, insurance and other
Beds in use, on average54%California typical: 90%
Cost of care per resident day$464California typical: $464

Shares of resident days, from the home’s Medicare cost report for the year ending December 2024. The cost per day is what care costs the home to provide, not the price you would pay; ask the home for its private-pay rate. A busy home may have fewer open beds, so ask about availability.

Ratings over time

Its overall Medicare rating is 4 stars now, down from 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 15 times.

Overall rating4★
Health inspections3★
Staffing2★
Quality of care5★
Nurse hours per resident per day4.0
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201953453.8
Jan 202043444.1
Jan 202153454.3
Jan 202233344.1
Jan 202333445.0
Jan 202422444.5
Feb 202532454.0
Feb 202654454.0
Sep 202643254.0

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.