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Laurel Heights Community Care

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⌖ San Francisco, CA · San Francisco County
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Medicare overall rating 5 of 5 stars
Certified beds32
Medicare / MedicaidMedicare only
OwnershipFor-profit (corporation)

About Laurel Heights Community Care

Laurel Heights Community Care is a 32-bed for-profit nursing home in San Francisco, CA. Medicare rates it 5 out of 5 stars overall (much above average); the average in California is 3.2. At its last full inspection (Jul 2025), inspectors found 4 problems, fewer than the California average of 15.6. None of the problems in its recent inspections were found to have harmed residents. Nurses and aides spend about 4 hr 06 min a day with each resident, about the same as the California average of 4 hr 31 min. About 14% of its nursing staff left in the past year. Medicare fined it $8,018 in the last three years.

Written from Medicare’s published figures; nothing here is paid for or written by the home. Our methodology

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Key details

Facility nameLaurel Heights Community Care
LocationSan Francisco County, California
Address2740 California St, San Francisco, CA 94115 · San Francisco County
CMS provider number555869
Ownership typeFor-profit (corporation)
Official inspection reportsRead them on Medicare.gov ↗
Medicare enrolled sinceMay 11, 2011 (15 years)
✓ Medicare✗ Medicaid

Quality & inspections

Explore this facility's official CMS inspection history, staffing levels and quality measures below — sourced directly from Medicare's public records.

Overall rating5 of 5Much above average
Health inspections4 of 5Above average
Quality measures5 of 5Much above average
Staffing4 of 5Above average

Ratings and inspection data on this page come directly from CMS's public records and are never altered for any paid listing. Medicare data as of September 2026.

What Medicare found

3 strengths and 2 things to ask about in Medicare's inspection, fine and staffing records for this home.

Strengths

  • Serious health citationsNone on recordNo citations for actual harm or immediate jeopardy since Jul 2025.
    Strength
  • Health citations at last inspection4 (Jul 2025)California average: 15.6. Most citations are minor and corrected within weeks.
    Strength
  • Nursing staff turnover14% a yearCalifornia average: 37%
    Strength

About average

  • Nurse staffing per resident4 hr 06 min a dayCalifornia average: 4 hr 31 min
    About average

Things to ask about

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  • Fines and penalties1 fine totaling $8,018Federal penalties from the last three years, most recently in Apr 2024 (about 2 years ago). The national average is $30,972 per home.
    Worth asking about
  • Registered nurse time per resident26 min a dayCalifornia average: 40 min
    Worse than state average

Source: Medicare (CMS) inspection, penalty and staffing records, compared with the California average. Problems may have been corrected since; ask the home about anything listed here. How we choose these

Short-term rehab or long-term care?

Medicare rates these separately, and many homes are better at one than the other.

Long-term care

For residents who live at the home for months or years.

Medicare quality rating: 5 of 5 (much above average)

  • Falls with a major injury0.0%State average: 1.6%
    Better than average
  • Pressure sores (bedsores)1.4%State average: 4.3%
    Better than average
  • Given antipsychotic drugs8.3%State average: 12.0%
    Better than average

Source: Medicare (CMS) quality measures, compared with the California average. Lower is better for every rate shown.

Ratings over time

Its overall Medicare rating is 5 stars now, the same as 5 stars in January 2019. It has ranged from 2 to 5 stars and changed 13 times.

Overall rating5★
Health inspections4★
Staffing4★
Quality of care5★
Nurse hours per resident per day4.1
20192020202120222023202420252026
Show the values by year
MonthOverallInspectionsStaffingQualityNurse hours
Jan 201954453.5
Jan 202055433.5
Jan 202155434.1
Jan 202255252.9
Jan 202345143.6
Jan 202455443.9
Feb 202533153.7
Feb 202654454.2
Sep 202654454.1

Source: Medicare (CMS) monthly Care Compare releases since 2019. Medicare has changed how some ratings are calculated over the years and paused most inspections in 2020, so some jumps reflect rule changes rather than changes at the home. Our methodology

See the full inspection reportEvery citation, fine, staffing figure and quality measure Medicare publishes for this home

From Medicare’s September 2026 data. Each inspection is dated below; staffing comes from payroll records for a recent quarter, and resident outcomes cover the latest period Medicare reports.

Inspection summary

How this facility compares to state and national averages on CMS-reported problems.

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Three-survey history

Citation counts across this facility's three most recent inspection cycles, so you can see whether problems are trending up, down, or holding steady.

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Family reviews

No family reviews of this home yet. Reviews are separate from Medicare’s ratings and are checked before they’re published.